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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall experience
Very easy and fast
Thanks!
I was told what to expect very well.
Its not pennymac"s fault. . The covid thing really screwed things up. There were times I called and waited for ever and when I would get through it they would transfer me and 1/2 the time it disconnected me and then id have the choice to call and what or say screw it. Again there is no way pennymac could have anticipated the covid issue and overall pennymac did a nice job considering. The individual's that handled my loan and communicated with me did a great job
I am very glad i went with pennymac the people are asome.
It was a wonderful experience. Loan officer was experience and knowledgeable thank you very much
The constant new people to work with and the ones We talk with and we asked to call back did not call or just left a text NOT answering to call us to answer the questions. The closer was very helpful but other then that there was little help and multiple requests to send in the paper work which they had already. Poor professional and business like working with us. If it was not for the low Rates, we would have chosen another mortgage company.
The closing took avery long time about 3 months for arate and term refinance, its ridiculous. The day of our closing the notary was 3 hours late because her alarm did not go off. No apologies from her. It was a terrible day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,821 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.