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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Daily and Nathan were extremely helpful through the entire process. Glad we chose PennyMac.
They experience was great, everyone was very friendly and professional. Closing was earlier than expected and that was a big plus !😀
I applied online and never heard anything until I called. Once I called, I basically had to go through all of the questions I had already answered online. After that things went smoothly - until closing - when it was canceled b/c closing documents weren't ready (all last minute). Then no one called me to reschedule and when I called you - my rep couldnt do it b/c according to the system, we had already closed - so, he had to get management to override it.
The process was smooth and everything was explained perfectly.
Great job
Great experience. Highly recommended.
Everyone on the financing team was knowledgeable about helping me to understand the figures and how the process work, why the closing cost was the amount it was. Very good about explaining and breaking every thing down, so it made sense to me. The closing went, well and very quickly, just as promise! One thing I know they will never sell my loan to some other lender. Thank you very much,
Overall a great experience because the process moved smoothly and went as planned. The only thing that did not go as planned is having the documents ready for the loan officer. She had to wait until later in the day to receive the documents which pushed our appointment out later.
Each rep I worked with during this process was exceedingly helpful. From Floyd to initiate, to Nate Hoffman for the remainder, I felt valued. All of this was done during the pandemic with reps working from home and I didn’t feel any disconnects due to that. Even to the notary who came to my home to finalize, this was a good experience. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,818 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.