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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was difficult to work with a "team" rather than only communicating with one person throughout the process. I was given incorrect information a few times by other member's of Lana's team that caused me unnecessary stress. Working directly with Lana would have made things much more smoother and less confusing. Lana was great to work with and took care of situations that others on her team had made. Again, working with Lana was great and she was easy to work with.
Everyone was knowledgeable and professional and extremely helpful
Smooth process, helpful and friendly service
The process went smooth from start to finish.
Everything went smoothly
The PennyMac team did a great job of answering any questions I had.
very smooth process
Disclosure of everything
All my questions were answered in a timely manner, also it was great I was able do the closing in the comfort of home at my convenience. I also appreciate the that, your notified once my loan was funded.
PENNYMAC has a 4.4 star rating with 48,800 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.