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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Awesome experience the whole way through. We are thankful to PennyMac.
It was a pleasure working with Mykela. She empathize when answering all of my concerns in a timely manner.
Good experience
It was easy & fast. It was great not to have to deal with other things we had to do with past refinances
Tim did an amazing job. He always called to let me know what was needed and backed those calls with emails that let me know exactly what I needed to do. The refinance was faster than I anticipated. Overall Tim and the pennymac team did a quality job and I would recommend them to anyone.
In view of the Covid 19 difficulties, Drew Schmelig did a really good job. My problems were in that getting information or news from others was very difficult. Like a last minute employment verification to prove that I am still employed by my own LLC. A refi of an existing PennyMac loan should not take two months. It took four scheduled closing dates to get a notary to finish closing. An emergency notary came at 7pm after the 4th notary no show and a threat to take the loan elsewhere.
Moe Bannat quickly got the process started and had all forms completed. He explained the next steps and everything seemed to flow fairly smoothly. Only problem I had was that I received automated messages that I needed to complete forms that showed to be completed on the website. Finally got a message that everything was on track to a quick closure.
Deion called every week to report status, and the team (often Deion) answered the phone QUICKLY when I called.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,821 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.