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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We decided to refinance our home and cash out some of our equity to do some home improvements. Penny Mac was a pleasure to work with and made the process easy. We are going to our money a few weeks sooner than expected, and will be starting our remodeling next week. A special thanks to Clinton Harris for walking us through the loan process and giving outstanding advice.
Very streamlined process. Very efficient given the current situation.
Cammorah was clear and concise in her communication's with us all the way through the entire process. She was a pleasure to work with and kept us informed weekly, until we got with in a week of closing and then it was almost a daily update! There were a few little snags, however the entire issue was outside of the scope of her control and we knew this. All issues were resolved quickly and we closed and moved into our "Forever Home" on the 22nd of May 2020. John & Liz Hallahan
I had a great experience working with Tameka. She responded quickly to my inquiries and kept me informed from beginning to end!
Ensure that the closing documents are accurate the first time. When closing documents are signed twice because the loan amount was wrong is not a good way of doing business. The underwriters should double check and have a supervisor check this PRIOR to the customer signing. Wait times for talking to someone about a loan have been horrible during this process also. I understand about the rates being low but if your company needs more employees please hire them to get through this.
There were no hassles! Great communications! It was quick and was exactly what we were looking for, for our refinance!! Thanks again!!
Had other company offer a lower closing costs and interest rates, but I had all ready committed to PennyMac.
Very easy process. Easily completed documents online. Closing was very simple and safe during this covid19 outbreak.
We were asked for the same document atleast 5 different times . Our signing was cancelled twice, I never heard from penny mac that the signing was cancelled and actually called the Notary and was informed by them that the signing was cancelled. After second cancelled signing I contacted someone that finally got me answers and basically I was informed that penny mac just dropped the ball, I never heard anything from Maranda.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,015 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.