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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,015 reviews
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SCOTT R.'s profile image
SCOTT R. 
4 years ago

We had a good experience with Penny and Mac and we recommend them to others. 

ROBERT S.'s profile image
ROBERT S. 
4 years ago

The process from start to finish was seamless. Regular communication was maintained and appreciated. Very positive experience. 

TRAVEN B.'s profile image
TRAVEN B. 
4 years ago

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Charlie T.'s profile image
Charlie T. 
4 years ago

Hello there, I personally like my Closing agent , Lauren , she is great on what she doing, she is willing to listen to my concerns and try to go extra miles to solve it for me. I probably won't close this loan without her. Also, I want to thank Brandon for his extensive work on giving me a good rate. I am quoting it JUST OK mainly because of Appraisal company that you're using. They are giving my property value much, much lower than market value. They're not trustworthy company . 

BENJAMIN J.'s profile image
BENJAMIN J. 
4 years ago

The actual closing didn’t go well. We were scheduled for a Monday at 7p. The notary called several hours prior and told me she hadn’t received the documents from the title company. She texted later and cancelled. We rescheduled for 3 days later and I didn’t get a confirmation until a couple hours before the notary arrived. 

SHERRY G.'s profile image
SHERRY G. 
4 years ago

All of the details of my loan were handled thoroughly and professionally. I definitely plan on staying with PennyMac. Thank you. 

LINDA W.'s profile image
LINDA W. 
4 years ago

I was so pleased with the whole process! From the beginning I felt comfortable trusting the team with my personal information. I've been through financing a home several times before. It can often feel stressful. Using technology for this task was not stressful. Instead, it was a pleasant experience. Thank you so much. I am pleased with the outcome. 

RICHARD W.'s profile image
RICHARD W. 
4 years ago

Extremely pleased with the whole PennyMac process from my initial phone call to start my application to the actual closing. Everything was handled in a professional manner. Exceptional communication at every step. Brock Walker was extremely helpful in the loan application process and Jason Hord did a tremendous job of keeping informed each step of the application/loan process. Couldn't be more pleased with the process and I'm very happy to have mortgage back and being serviced with PennyMac. 

CHARLOTTE W.'s profile image
CHARLOTTE W. 
4 years ago

This was about as painless as possible. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,015 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.