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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a great experience refinancing with PennyMac. From the start of the process until the close, the folks there were engaged, helpful, and reliable.
FAIZA saved this loan. If it wasn't for her, I would have gone to a different company. Thank you for catching things and for making more understanding of different circumstances.
At closing I was a little surprised at the closing costs added and felt that it was more than I was expecting. I called my Loan Officer but he was gone for the day. He returned my call the next day and explained it in detail which helped. I think it just wasn't originally explained clearly exactly what costs go where.
Asking for the same documents over and over. Not answering questions or providing an additional quote with $10,000 down. Having to do the third party loan clarification 3 times for the same loan.
Was a great experience from start to finish. Highly recommend to anyone looking to take out a loan or anyone refinancing!
Everyone has been great to work with, Clinton was always very helpful, thank you
The whole process was clearly defined so we knew what to expect and communication was exceptional.
Great customer service!
We did not enjoy working with Nichole Littleton. She did not return emails promptly, she also seemed annoyed when speaking on the phone. I wound up going to the gentleman we initially spoke to (Mark Mitchell) for all of our question. Mark was amazing, prompt and able to figure out answers to all of our questions. He clearly explained expectations ect. We would recommend using Mark Mitchell at PennyMac but WILL NOT recommend using Nichole Littleton!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,836 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.