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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My refinance was so smooth and easy! Great communication!
I told no money at closing. Then it went to $390 somethings, then $360 something, then when it was time to sign the paperwork it changed to $190 something. Not feeling good about the whole process!!!
I had a great experience throughout the entire process. Everyone was very professional and helpful with responding to any questions or concerns.
The loan officers were friendly, and the loan process timely.
Several things about the support team: - the loan officer was supportive and did provide explanations as needed - the team had me as a male (I am a female by birth and ID) on the demographics - the team had my file labeled “Sandra” vs “Sandra” , the second being My name - when I requested by email x 3 to have the file name corrected, there was no response from the team Frankly your system had some good points but seemed too automated and needs to identify more of a personal service.
Everyone was professional and answered questions in a timely manner. Easy to work with. Pleasant, polite.
I called to apply for a refinance of my mortgage and was able to speak with Kirk Blackshear on the first call. He was awesome in helping start the loan application. The whole process went quicker than expected. I am pleased with how smooth the process was.
Quick and easy process for a veteran like myself refinancing for the 1st time. This really helped me and my family save money
The loan process was actually very quick & easy as we weren't asked for a lot of documents and edoc signings. We did have trouble with the closing documents showing we owed money at time of closing. We had been told we wouldn't. I called our loan officer and he explained what could be done. The very next day, we received our new, corrected closing documents & were able to sign them. We received an email later stating our loan had been funded. We are happy customers.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,836 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.