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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My upfront experience working with Josh was great. Aida however, was course, impatient and very unpleasant to deal with.
Lack of communication Did not meet deadline Emails and calls not responded properly and in a timely manner All details not communicated properly Our loan officer did not answer our questions in a timely manner Our monthly mortgage payment that was supposed to be skipped was not skipped and we were charged for the month of June.
I asked questions that were never answered. They had the city wrong. I told them about it but was wrong on some documents. Had to draw a line thru and initial ever time. Can't wait until Penny Mac sells the loan. At closing same errors.
My loan was processed in a timely manner. Thanks Penneymac.
Multiple people conveyed different things that was not coordinated well amongst the Penny Mac staff resulting in confused expectations and information.
websiite leaves a lot to be desired.
The process was simple and easy. Everyone was pleasant to work with during the loan refinance.
Slow closing
Great
PENNYMAC has a 4.4 star rating with 48,836 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.