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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Questions covered it all. Brian was fantastic with his level of empathy and honest desire to help the process along, and kept me on the assured side of things with his proactive and super friendly approach. Thanks!
I like the fact that they explained everything clearly and professionally. They were friendly and more than willing to explain anything I asked. The process is long so their explanations made it a lot less stressful, hope they are all recognized for their great job.
Sandra was great in keeping me updated on the loan process.
I have been s PennyMac customer for a very long time. Over the years, and now 3 mortgages, I believe the customer has consistently improved. I am very happy with the process and Sandra was incredibly responsive even though we are 3 time zones apart!
Sandra and PennyMac were excellent!
Sandra was very proactive and consistent in communicating with me even with the challenging environment and circumstances everyone was under.
Everything was planned perfectly, professional and responses were in a timely fashion. Extremely pleased with the entire process, effort and customer service provided.
No comment
I understand that when we started the refi process that there was a surge by the number of people at the same time. It is difficult to blame workers for some of the slowness, but we started the process in late March and finished in May. Overall we are pleased.
PENNYMAC has a 4.4 star rating with 48,836 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.