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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process went smoothly, we were informed about what we needed to do promptly and Jason Hord was very good at letting us know what we needed to do. The notary public was prompt, friendly and helpful, very well prepared. Overall the process couldn’t have been easier.
PennyMac, Elizabeth Estrada and team were great. The Title Company was very poor on delivery and scheduling. They missed scheduled appointments. They would call after the scheduled time to reschedule. The closer was rude and very pushy. Did not have or offer to wear groves or mask. During the final closing he keeps licking his fingers to flip the paper before giving it to us to sign. The delay in signing adds cost to the loan in the amount of the final check, to us, , at closing day.
I have been with PennyMac for a long time , almost 7 years. I enjoy their business, greatly!
she is great, give her a raise. she is professional and friendly.
Great service
From start to finish the process was simple and easy! Required documents were asked for very timely and during all the chaos going on my loan went through without a hitch.
Thank you for everything. Very helpful!
At the very beginning TJ Anderson spent time with me and setup everything that was needed for the process in one day. The rest was to send additional documents. Ms Ashly was communicating to me all that was needed, immediately answering all my questions, clearly explained what documents were needed. It was especially important at the time where all people work from home and are hard to reach.
Besides some technical issues with document request website, all processes were well communicated and closed ahead of schedule.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,836 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.