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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very nice interaction with Penny Mac and Brian Mitchell
This was the second time refinancing with PennyMac and each time it was a smooth transition. There is no hidden cost and PennyMac met the closing date. Would recommend them for any new home owner or a person looking to refinance.
It was a easy And the people were nice. The only thing that needs to be fixed is the collection side and the loan side need to know what each other is doing. A customer should not be getting a phone call from collections when he was advised by the loan department not to make a payment. Other then that we enjoyed the easy of refinancing our house.
The process was very simple from start to finish. Everything was done online and I didn't have to resubmit any documents from my original loan. Communication from the team was great. Thanks.
They didn't wave the original long see they said they couldn't do it
I was very satisfied with the process.
Outstanding customer service
This has been the fastest and smoothest home loan process we have experienced compared to others we have done. The Penny Mac team did a great job; especially Jason Pliska and Nicholas Batten. Thank you for ensuring the process was accurate, simple, and hassle free.
Great experience !
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.