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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Kirk D.'s profile image
Kirk D. 
5 years ago

Very nice interaction with Penny Mac and Brian Mitchell 

Kevan Graham S.'s profile image
Kevan Graham S. 
5 years ago

This was the second time refinancing with PennyMac and each time it was a smooth transition. There is no hidden cost and PennyMac met the closing date. Would recommend them for any new home owner or a person looking to refinance. 

ANTHONY B.'s profile image
ANTHONY B. 
5 years ago

It was a easy And the people were nice. The only thing that needs to be fixed is the collection side and the loan side need to know what each other is doing. A customer should not be getting a phone call from collections when he was advised by the loan department not to make a payment. Other then that we enjoyed the easy of refinancing our house. 

PAUL MARCINKO I.'s profile image
PAUL MARCINKO I. 
5 years ago

The process was very simple from start to finish. Everything was done online and I didn't have to resubmit any documents from my original loan. Communication from the team was great. Thanks. 

George A.'s profile image
George A. 
5 years ago

They didn't wave the original long see they said they couldn't do it 

ERIC T.'s profile image
ERIC T. 
5 years ago

I was very satisfied with the process. 

Darius P.'s profile image
Darius P. 
5 years ago

Outstanding customer service 

Mark T.'s profile image
Mark T. 
5 years ago

This has been the fastest and smoothest home loan process we have experienced compared to others we have done. The Penny Mac team did a great job; especially Jason Pliska and Nicholas Batten. Thank you for ensuring the process was accurate, simple, and hassle free. 

Michael D.'s profile image
Michael D. 
5 years ago

Great experience ! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.