This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing documents were incorrect despite having contacted all concerned. My initial request and identification of errors went unheeded.
The whole refinance process was made easy and quick. Much simpler than expected!
Our loan officer, Floyd was amazing and always answered questions, succinctly and cordially as well as listened to our concerns.
My experience with PennyMac was great. All of the agents were very helpful and clear in their communication. They made the process smooth and easy.
Since all of us are dealing with the COVID-19 issues, I think any minor issues were resolved fairly well and in relatively quick order. We did receive a couple of duplicate requests for items, but Rozario always sorted things out very professionally. I enjoyed working with the whole team.
I had a great experience working with PennyMac. Definitely one of the best lenders out there.
This was the easiest real estate transaction ever! They did everything they said they would do and did it when they said they would do it. Great experience!
To be honest, I am an existing PennyMac customer with a high credit score, a high salary and more cash in the bank than my loan, I thought PennyMac would move my refi quickly instead I was made to jump through hoops with endless documents just to get a lower interest rate. Not happy about the process
The total monthly pmt amount on the document I e-signed was ~$100 less than the actual total monthly pmt on the hard copy of the loan paperwork I physically signed a week later. Prior to e-signing, I reached out to Antonio to clarify. He addressed my questions and said yes, everything was correct, even after I pointed out what I believed to be an obvious typo that could have explained the descrepancy. I wasn't notified that these numbers were incorrect until I saw different figures at closing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,841 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.