This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I liked how the company would call, check in, and reinforce anything that needed to be followed up with. I also like how they were competitive and took action when needed!
A very great experience. The process was smooth and quick. There seem to be no confusion over any aspects of this procedure. Very pleased with how everything worked out.
nothing more to say
Communication between departments is lacking. Processors asked for the same paperwork over and over again that was sent to the loan officer.
From our initial inquiry to the closing, the entire Penny Mac team that helped us through the process was excellent. They all deserve five stars. It didn’t matter who we talk to, our answers to our questions were answered, everything was clear so that we could understand it. With COVID-19 and the challenges, your team was proficient and worked like a fine-tuned machine. A most excellent team.
Professional. We have refinanced/bought homes several times and this was the easiest, streamlined experience so far.
Simple process and receiving weekly updates.
We are loyal PennyMac customers. This is the third refi we've been through with PennyMac. Always helpful customer service keep us loyal. It's a shame so much junk mail gets thrown away from others attempting to lure us away. Not going to happen. PennyMac rocks!
Loan process at Penny Mac was accurate and fast. Very pleased with outcome. Thank You
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,966 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.