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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The PennyMac Team was truly outstanding! Their transparent approach kept me up to date throughout the entire process. Thank-you for a wonderful experience.
Great service and very accurate/friendly communications! Sarah did a fantastic job of keeping me informed and updated thru the whole loan process. Great job!!!
Closing documents were incorrect despite having contacted all concerned. My initial request and identification of errors went unheeded.
The whole refinance process was made easy and quick. Much simpler than expected!
Our loan officer, Floyd was amazing and always answered questions, succinctly and cordially as well as listened to our concerns.
My experience with PennyMac was great. All of the agents were very helpful and clear in their communication. They made the process smooth and easy.
Since all of us are dealing with the COVID-19 issues, I think any minor issues were resolved fairly well and in relatively quick order. We did receive a couple of duplicate requests for items, but Rozario always sorted things out very professionally. I enjoyed working with the whole team.
I had a great experience working with PennyMac. Definitely one of the best lenders out there.
I love Pennymac, but the refinance people haven't a clue. Too many hands in the pot and no one knows what the other person is doing. Don't ask to speak to a supervisor, because they send someone else to handle the situation. It was a hot mess and still wasn't right when it came to signing, but after 2 attempts to get it right We signed and was told our next payment would be in July. Five days later payment withdrawn from my account to the old account and the new one was not even funded yet.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,841 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.