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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience during my REFI...thank you MAC Team!
The monthly amount quoted by Floyd of $1406 turned out to be $1455. The check for $680 I was to receive at closing turned out to be $237, and there was no check. Jennifer Ovando did an excellent job advocating for me, and I have been told that i will receive a credit for $680, but I don't know how or when. The closing representative showed a lack of concern over Covid-19.
N/A
I was told the would be a simple loan process. I got numerous calls requesting the same thing and each person did not know what the previous loan officer or supervisor had done. Lastly, when we, meaning the supervisor called your customer service dept. the person said “oh the previous customer service representative did not complete your request” I have used your services before and l was very satisfied. This occurrence was terrible and l am not satisfied with your service.
Very smooth process- representative was helpful and friendly.
Dry quick and easy process
Excellent experience all around!
Being able to move from one loan to the other within the same lender.
Thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,666 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.