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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,841 reviews
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ROBERT VAUGHN J.'s profile image
ROBERT VAUGHN J. 
on Birdeye

4 years ago

There was mid communication from my loan service person. She stopped our loan process even though I communicated with her to not do so. Had to have Danial Aroush step in and reinstate the loan. 

Darold D.'s profile image
Darold D. 
on Birdeye

4 years ago

. 

KYLE R.'s profile image
KYLE R. 
on Birdeye

4 years ago

My'Esha was extremely Nice and helpful throughout the entire loan process. Her weekly calls were informative and even through the pandemic she kept me updated on the status of my loan. Very please with the refinance process through Pennymac. 

Francis E.'s profile image
Francis E. 
on Birdeye

4 years ago

My Second Mortgage with PennyMac and my second time refinancing with them. It's always been very easy and transparent. Thank you 

JOHN L.'s profile image
JOHN L. 
on Birdeye

4 years ago

Great service well done ! 

Arthur L.'s profile image
Arthur L. 
on Birdeye

4 years ago

Quicker and easier than expected 

DAVID S.'s profile image
DAVID S. 
on Birdeye

4 years ago

Timely, accurate, and very friendly. 

Mark W.'s profile image
Mark W. 
on Birdeye

4 years ago

The Penny Mac people were great but the notary you sent was rude and inconsiderate. The notary was not pleasant to deal with 

ANDREW N.'s profile image
ANDREW N. 
on Birdeye

4 years ago

Duplicate document request was from two different agents. Issue resolved quickly with phone call and probably due to work-at-home communication issues. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.