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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication was a little difficult due to the COVID-19 shut downs and everyone working from home. The MAC Team did a great job despite the challenges.
Quick closing.
I had a great experience, very easy and straight forward. Thank you.
The process, which began with the initial PennyMac loan person Ms Sherri Viamontes, was smooth and to the point. Then the PennyMac m.a.c. team went to work on the processing and Mr Austin Evers and gang of members were fantastic and informative. Every two or three days I was informed of the status of the loan process. In about three to four weeks the title company was in my home to finalize my refinance at the much lower rate . I commend the PennyMac Team and they all deserve an A+. Carl B
Austin and Jimmy were great. Even during a pandemic, our process was seamless and easy. They communicated and never left us in the dark.
Although the Covid-19 outbreak was going on this company very efficiently helped me refinance and close quickly. Quicker than I expected! That was a nice surprise!
IT WORKED
Had a lot of back and forth, and delays during Loan process
The process was to be a no-cost closing...original CD showed a fee of $149...we were told it would be credited...it was not. Then at closing, the fee went to $721...lawyer nor title company could explain why...delayed closing until we got an explanation...turns out the closing was delayed by the lawyer which made closing costs go up...not too happy that the lawyer selected cost us money...this is something they should have adjusted for in their pricing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,656 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.