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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,841 reviews
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Henry G.'s profile image
Henry G. 
on Birdeye

4 years ago

From the beginning of the process till the end was very well explained. I received emails and follow up phone calls to expedite the process. Very easy process! 

Marvin Douglas I.'s profile image
Marvin Douglas I. 
on Birdeye

4 years ago

Before refinancing my mortgage I was prepared to search for the low interest rate, but Pennymac found me the best option for my mortgage. There was no need for me to search online, do a credit check, nor join another company. Thank you Pennymac 

NICHOLAS B.'s profile image
NICHOLAS B. 
on Birdeye

4 years ago

Easy process. Answered my emails as soon as they were received. 

WILLIAM A.'s profile image
WILLIAM A. 
on Birdeye

4 years ago

great 

Lakisha B.'s profile image
Lakisha B. 
on Birdeye

4 years ago

Very quick service, friendly worker, painless, loved it 

WILLIAM D.'s profile image
WILLIAM D. 
on Birdeye

4 years ago

Pennymac is a great bank to work with,although I had some issues.. it's a tough time right now, so most of the issues were understandable considering the circumstances..! 

NATHAN K.'s profile image
NATHAN K. 
on Birdeye

4 years ago

There were a couple docs that got requested again even though I had sent them already to the initial loan officer I spoke with, but it was no big deal and easy to just resend them. Tracy was amazing! Responded to our inquiries quickly, & explained every step throughly and made it all easy to understand. She got us closed really quickly too, in half the time of what USAA had proposed. Tracy is the main reason we stayed with PennyMac instead of refinancing w a different bank. Give her a raise! 

Carrie C.'s profile image
Carrie C. 
on Birdeye

4 years ago

5 

RONALD Logue J.'s profile image
RONALD Logue J. 
on Birdeye

4 years ago

Overall great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.