PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
Select a rating
Jed P.'s profile image
Jed P. 
4 years ago

Very pleasant and quick experience. The communication was prompt and very helpful. 

BRANDON D.'s profile image
BRANDON D. 
4 years ago

. 

TA L.'s profile image
4 years ago

Everything closed on-time. However it was extremely hard initially to get someone to call me back to get the process going. And once we started it was extremely hard to get a call back, response, email or any communication answered if you had a question. 

Daniel S.'s profile image
Daniel S. 
4 years ago

A much better experience than we've had in the past! 

Darius G.'s profile image
Darius G. 
4 years ago

Everything worked out well. Very fast and saved a lot of money 

MARCUS V.'s profile image
MARCUS V. 
4 years ago

Nick was exceptional. Loan officer and underwriting was underwhelming 

Shawn J.'s profile image
Shawn J. 
4 years ago

Easy, straight forward process with great communication. 

KRISTOPHER B.'s profile image
KRISTOPHER B. 
4 years ago

This is my second loan with penny Mac and it’s been a breeze each time I work a lot and they make it easy for me to communicate and get paperwork signed or filed in a way that works around my schedule with no hassle I trust penny Mac for my home loans and would come fi them again 

Christopher J.'s profile image
Christopher J. 
4 years ago

Communication. Promptness in response. Knowledge of loan type and questions relative to that loan type. Recommendation of time for closing when first appointment didn’t work was awful and a second failure.... third time was a charm though. Carlton was available for me only and never my husband, then, at the end when we voiced how awful the process was he was never available for either of us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.