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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process moved pretty smoothly and, even though the COVID shutdown happened during it, we still closed on time. So, I'm happy with the refinance process and happy to keep my loan at PennyMac.
Provided timely follow up on questions regarding refinance and made the process easy and simple.
Poor communication around closing. We had to re-schedule 3 or 4 times.
PennyMac was professional and efficient in the processing of our loan. Their online portal is easy and accessible. It made the process seamless and easy. The individuals we worked with were knowledgeable and courteous. Great company!
Tracy was wonderful and very helpful during the entire process.
Time frame under uncertain times.
Contacting someone to answer questions were hit or miss. Took a while to contact the original person I started the loan with. Something was added to the loan without prior communication and I had to personally bring it up and inquire about it.
Very professional under difficult conditions Coronavirus was in full affect and the staff at Penny Mac muscled through for me
Mariely was fantastic!! I could not have asked for anything else. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.