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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,861 reviews
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John Wedge I.'s profile image
John Wedge I. 
on Birdeye

4 years ago

** 

John T.'s profile image
John T. 
on Birdeye

4 years ago

Even though this was our first experience with a refinance it was by far the most Pleasant and assuring that we could have imagined. Carl Wren was very efficient as well as Regina. We will definitely be going through PennyMac again for future endeavors 

MEGAN O.'s profile image
MEGAN O. 
on Birdeye

4 years ago

I was suppose to sign one day and they hand t updated my payoff even though I had reached out to her. I had to reschedule last minute which made it difficult with mine and my husbands work schedule. 

ANGELA P.'s profile image
ANGELA P. 
on Birdeye

4 years ago

Max was great, personable and efficient, he deserves a raise! 

KURT B.'s profile image
KURT B. 
on Birdeye

4 years ago

The process to refinance my mortgage was easy and straight forward. It took a little longer than I had initially expected, but due to the COVID-19 pandemic that came around shortly after starting the refinance process, I feel they handled it as timely as they could have. I feel I was in great hands through the whole process! 

Edward S.'s profile image
Edward S. 
on Birdeye

4 years ago

Fast process, nice and helpful people.  

LUTHER T.'s profile image
LUTHER T. 
on Birdeye

4 years ago

From beginning to end, everyone was very professional, informative, and clear on what steps were next. Everyone was very warm and friendly in personality. We enjoyed working Blen immensely. She worked very hard to close this loan, as well as many others on Mymacteam. Thank you. 

Pat S.'s profile image
Pat S. 
on Birdeye

4 years ago

The process was a little slow. But overall was great 

Chris A.'s profile image
Chris A. 
on Birdeye

4 years ago

The final cost to close was not accurate. I was told 3 different amounts and none of them matched. It took calling and emailing several people, several different times before it was cleared up. The closing document on esign was not correct so I would not sign it. Because of lack of communication, and not having the correct cost to close, I emailed the notary and canceled so their time wouldn't be wasted. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,861 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.