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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was easy to get a hold of if needed, I was updated on the process and everything g was clearly explained to me. Such an easy process!
Carlton and Albert were fantastic to work with. Both were professional, helpful, and knowledgeable about the IRRL VA Loan program. From start to close was only a few weeks, everything was done online, and each step was clearly communicated to me throughout the way to make sure everything was on track.
Loan officer Nick Bonifacio did a terrible job. His communication is utterly terrible. I made it clear there was to be no cash to close during the entire process. Sure enough once the closing documents were drafted Nick had $3000+ cash to close. I emailed him through your secure messages where you can verify that he said he fixed it. Sure enough he did not get it fixed. The notary showed up and the cash to close was still there. Nick could not be reached and never returned calls....
Thank you Drew!
It wa s great !!!
Drew was an awesome and his communication was clear and concise. He went above and beyond to get us the lowest possible rate for our refinance 3.125% which we are super grateful for. Our closing was smooth and all the paperwork reflected the right numbers! Drew is someone I would trust to manage my home loans and refinances in the future. He is knowledgeable and the process was painless. Thank you Drew!
It was very frustrating that I had to provide my employers contact information multiple times. Then when I reached out to my employer my self the loan agent did not respond promptly.
It was the first time refinancing and your team made it clear easy and simple. I kind of stumbled into it just seeing what if anything I could do, and have made out saving some money each month, so thank you!
The service was great! I’m very pleased.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,793 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.