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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,861 reviews
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CHRISTOPHER P.'s profile image
CHRISTOPHER P. 
on Birdeye

4 years ago

I’m so glad I was able to complete this... I should be able to pay it off within the next ten years 

Judith De B.'s profile image
Judith De B. 
on Birdeye

4 years ago

It all worked out. 

WILLIAM H.'s profile image
WILLIAM H. 
on Birdeye

4 years ago

Eric did a fantastic job. I have no complaints. Thank You, Eric, Sincerely, Bill 

Margaret M.'s profile image
Margaret M. 
on Birdeye

4 years ago

If I was given correct information regarding closing by video conference. Which I was not. 

Richard H.'s profile image
Richard H. 
on Birdeye

4 years ago

Good 

TAYLOR A.'s profile image
TAYLOR A. 
on Birdeye

4 years ago

I had to make 3 attempts to get my refinancing done. I was never told that I needed to have over 2k for closing costs so I had to reschedule with the notary. The phone process to get ahold of someone took quite a long time while I was sitting with the notary on the phone trying to get some answers as to why there were closing costs. 

REGINA R.'s profile image
REGINA R. 
on Birdeye

4 years ago

The application process was very easy and streamlined. The only thing I would have liked is more than one communication per week because it can be an anxious time. When I did call, I liked that someone on the team would answer and had access to your information so you didn’t have to wait on just one person. 

CAMERON R.'s profile image
CAMERON R. 
on Birdeye

4 years ago

Excellent staff and flexibility during these times. Thank you for everything. 

CURTIS S.'s profile image
CURTIS S. 
on Birdeye

4 years ago

Being able to get ahold of our loan officer or even getting a call back after leaving several messages. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,861 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.