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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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JOHN R.'s profile image
JOHN R. 
5 years ago

THE PEOPLE AND YOUR LENDING INSTITUTION 

Leroy R.'s profile image
Leroy R. 
5 years ago

All persons were professional and great to work with. My loan was closed on time as promised. I would be pleased to work with PennyMac again or refer a candidate to PennyMac. Leroy 

GARY R.'s profile image
GARY R. 
5 years ago

Online capabilities were great. Only suggestion is to move to e-signature closing capabilities. 

MICHAEL S.'s profile image
MICHAEL S. 
5 years ago

the ease of document signing over email was great 

Phillip B.'s profile image
Phillip B. 
5 years ago

Everyone at PennyMac that helped us with the refinance was so personable, timely and helpful! Couldn’t have asked for a better experience! Thank you. 

Richard Smith J.'s profile image
Richard Smith J. 
5 years ago

things were handled and loan closed faster than anticipated. 

DAVID B.'s profile image
DAVID B. 
5 years ago

everything was absolutely wonderful, except at the time of closing i had to write a check for an amount i had opted to have folded back into the loan amount. it wasnt a disaster, just unplanned for and unexpected. we were a little embarrassed that we werent prepared. it all worked out in the end. Terrence and Charles were absolutely first class, very proffessional and very friendly. 

Pierce G.'s profile image
Pierce G. 
5 years ago

Better communication when my closing gets cancelled by a no call no show, 3 times. 

LUTHER A.'s profile image
LUTHER A. 
5 years ago

All the clarity in the process and the respect in the disbursement. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.