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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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RAMESH M.'s profile image
RAMESH M. 
5 years ago

Great support from Anna Eng and Ruben Sanchez. 

BRANDON S.'s profile image
BRANDON S. 
5 years ago

My overall experience was great. Hilda was professional and friendly and frequently contacted me with the status on my loan. Every representative from Penny Mac was more than willing to help me when I called them with questions. 

Melanie T.'s profile image
Melanie T. 
5 years ago

Nicole did a great job communicating and updating me. 

BRETT D.'s profile image
BRETT D. 
5 years ago

I appreciate the time and effort put into maintaining my business. A very challenging time with volume and COVID, but The closing and refinance stayed mostly on track. Thank you everyone at PennyMac! 

Timothy N.'s profile image
Timothy N. 
5 years ago

Wonderful experience!! 

NICOLE S.'s profile image
NICOLE S. 
5 years ago

Nikita was very helpful and patient every step of the way. 

Craig G.'s profile image
Craig G. 
5 years ago

It was relatively easy to follow the process online and communication was frequent all along the way. Our ONLY hitch was finding out a few days before close that we had to pay our property tax. It was a bit of a scramble, but the delay in signing documents with the notary was only by one day. Overall, we are very happy with PennyMac's service. 

Thaddeus K.'s profile image
Thaddeus K. 
5 years ago

Worked as advertised. The team worked hard to eliminate the delay, confusion and complication and made it a clean, easy process. 

Raymundo C.'s profile image
Raymundo C. 
5 years ago

Hearing back from agents, when ever you make a one of the greatest commitments in life. It’s good that they are prompt about answering your concerns. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.