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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,301 reviews
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ULYSSES L.'s profile image
ULYSSES L. 
6 years ago

Our refinancing went smoothly and very fast. Very happy with the quick responses from the loan team, everything went as promised. Would recommend to everyone. 

MD P.'s profile image
MD P. 
6 years ago

Nancy was wonderful and our experience with her was perfect. We did have a problem at the very end of closing with Servicelink and notary. We gave the notary a voided check with our banking acct info. Servicelink says they never got it and the notary could not locate it either. Neither party could account for the misplaced check. Our concern is that the misplaced check leading to some sort of fraud. This is not an ideal time to be dealing with having to change our banking account info. 

Santiago V.'s profile image
Santiago V. 
6 years ago

Nancy was great. She is very helpful. Great customer service thank you Nancy 

ADRIAN N.'s profile image
ADRIAN N. 
6 years ago

Excelent service provided in this weird isolation environment! 

Rodolfo P.'s profile image
Rodolfo P. 
6 years ago

Great experience and smooth process. Communication was awesome 

PAUL S.'s profile image
PAUL S. 
6 years ago

Very clearly explaining the closing costs prior to receiving the disclosure which was a shock. 

GUILLAUME T.'s profile image
GUILLAUME T. 
6 years ago

Great feedback and Information. 

LORI W.'s profile image
LORI W. 
6 years ago

I was worried about getting my loan closed in the midst of the pandemic, but my team was great and got it done. Thanks! 

Bertrand T.'s profile image
Bertrand T. 
6 years ago

the overall process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,301 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.