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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brian did a great job. There was some miscommunication with the loan officer but Brian did his best to keep the refi on track.
One Word "Sandra"! She made it great....She was friendly pleasant, professional, knowledgeable, and patient with my many questions and made the entire process seem effortless!
Everyone that I had contact with were very nice and easy to work with.
Julia, Mykela and the entire loan processing team were great. I am glad I stayed with PennyMac because of the customer service and fast response. Thank you!!
My wife and I spend a lot of time talking to Mykela Gavin on the phone and she was very helpful to us to understand everything. I think Mykela did a great job. Also Charles Noorzair which started us off with our refinancing he explained everything very clearly. Answer all our questions that we had . Thankyou Dennis and Barbara McNamara
They were very patient with my situation and understood what was going on. I appreciate all the help I received from Nathan.
Clear and easy process. Minimum paperwork.
From a-z refi went flawless and the PennyMac team was amazing. They met all of my expectations and then some. That is why I stayed with PennyMac for my refi because they provide exceptional customer service and it’s Serbia’s after the sale that counts!
I wasn't communicated with in regard to charging me to buy down points. It was done automatically without my permission or even knowing it was being done. We feel that we should have been asked to approve or deny, and told how it would change our loan, which it did! We got the info after three weeks had passed, in a finished document, and that right at closing week. The team was very helpful otherwise.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,238 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.