PENNYMAC

Daniel Casey J. 

on Birdeye

3 years ago

The entire process was a nightmare. Will never use pennymac again 

Timothy D. 

on Birdeye

3 years ago

Destiny went above and beyond. I have ptsd and get anxiety often. She was not only kind and compassionate with me every time I called she Helped move the process faster than I could have ever excepted. It was a pure joy dealing with her. She is definitely skilled at her job but to me more importantly she made us feel valued and that Is the best customer service that you could ever offer. It’s obvious I’m sure she is do for a raise but a step further she is definitely a person you waant in leadership to train others to be lik... read more

Lizeth S. 

on Birdeye

3 years ago

It was truly a pleasure working with Peter Ashworth and his team. They are very diligent, up front, and honest in the loan process - excellent with follow-up and follow through! THANK YOU PETER!!! 

CATHERINE S. 

on Birdeye

3 years ago

Communication was lacking - we would often get no response from multiple calls and emails. 

Jeffery C. 

on Birdeye

3 years ago

I had many choices of Lenders, but by far PennyMac is the best of all. They stay on top of every situation, they speak to you as thou they know you. Just a pleasant bunch of people to work with. 

Jeffrey S. 

on Birdeye

3 years ago

Quick and thorough service! Guidance thru approval process was communicated well, simplified and easy to understand. 

Patrick M. 

on Birdeye

3 years ago

A lot of documents were asked multiple times and I would say yes they’ve received them but they were sent either to the wrong person or this person did in a longer work in that department, 

Bethany B. 

on Birdeye

3 years ago

It was a great experience with everyone I spoke to. 

Mckenzie A. 

on Birdeye

3 years ago

Everyone was very pleasant and understanding. I didn't have to wait super long for an answer and the process was very smooth and fast.