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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
N/A.......
Have workers that are pleasant and at least sound like they like what they are doing. Do not have workers that should work the Collections end of the business working with folks who are trying to negotiate new contracts with Pennymac services. Allow "applicants" to delete applications that were started and not completed to avoid confusion on the worker/customer as to which account is being responded to. Do not allow more than one MAC person to work with the same customer.
I had a great mortgage experience with PennyMac. Compared to my two prior mortgage applications, this one was easy as the level of scrutiny was much less and i was able to answer the information required in much less time.
The process was simple, clear, and timely. The team at PennyMac Suzanne and David were both OUTSTANDING!!!
Cesar was very informative about my different options. He was prompt and quick to reply to my questions. He is a really great job!
I was told to change my flood insurance five days before closing and had to reach out multiple times the person who worked on my file my warr was replaced with rosario towards the end my closing cost were not accurate because the law firm messed up my interest rate was high taking a higher rate of interest to achieve a lower closing cost seemed unethical
Edward was great! Thank you for helping me through this process!!!
Friendly professionals who communicated the process along the way. Made it easy for an old blind man. 😊
De'Loria was beyond amazing!! She was professional, empathetic and understanding. Above all, she clearly communicated expectations and consistently delivered on her promises.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.