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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinance process went much quicker than I expected. Everyone was quick to answer questions and made sure we were updated on where we were in the process.
Better interactive communication from certain individual
The level of communication
Excellent communication, clear understanding of the loan, and accuracy.
No additional comments at this time.
Brittney was a little rude (low key but still, whatever 😒) and she talked over me a few times but when I pointed it out, getting words in where I could, she toned it down. I understand that you people do this all day, every day…but your customers do not. Also please keep in mind especially working for veterans, we have brain injuries and don’t remember stuff like normal people. We have ISSUES. I had 2 tumors in my brain and I went from very high IQ to a 77…that’s hard but it’s worse when you are getting mowed over and... read more
Very quick and simple process. You just sit back, answer the messages, and before you know it, it's done. Communication throughout the process with website tracking and weekly phone updates was a fantastic perk. Closing on the day I chose and where I wanted. Simple. Thank You PennyMac and my MAC Team!
If Antonia’s IRS transcripts were ordered at the same time as my wife and I. I’m assuming that the underwriter requested them after ours arrived. It took 3 months to close on a loan that should have taken the most 2 months. It was very stressful to hear every week for two months that you were still waiting for the transcripts.
Tynisha was very professional. Very pleasant and knowledgeable.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,105 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.