This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Documents were requested multiple times
We had multiple loan officers helping us throughout which was hard to have good communication as our application changed hands three times
Great experience!
Very helpful when we added our daughter to the loan and keeping us informed when documents were needed.
We refinanced multiple properties thus the overall process was slightly more complicated vs just one property, LaToyaka was there for me throughout and made the transaction so much simpler, really appreciate her patience and responsiveness. George Durko
All information was communicated to me clearly and my expectations were met.
I have never had a loan process go so smoothly as this loan, and it was fantastic from start to finish! The Pennymac team worked together to get my loan through as quickly and as efficiently as anyone could expect but Paulette Wiley, the Loan Specialist who processed my loan, was nothing short of amazing. We traded phone calls and emails throughout the process she was always available to me if I had any questions or concerns. Her demeanor was so pleasant and friendly, I felt that I was in good hands, and no matter how m... read more
Working with Ms. Wiley made the process smoother. She was patient with my questions and her demeanor was always pleasant. She returned calls in a timely manner. Had it not been for her I might have not compled the process.
The process went smoothly enough. I shopped around for a good rate and PennyMac matched the best rate I could get and sweetened it a little. Happy I went this way with my loan so far.
PENNYMAC has a 4.5 star rating with 49,135 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.