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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,521 reviews
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Derek B.'s profile image
Derek B. 
3 years ago

Easy and fast process, communication was great and it was a great experience 

GEORGE C.'s profile image
GEORGE C. 
3 years ago

Thank you... 

Rebecca M.'s profile image
Rebecca M. 
3 years ago

Thank you for everything! 

JONAH C.'s profile image
JONAH C. 
3 years ago

I don't think it should have cost as much as it did to take on the original mortgage, I definitely do not think I got the best deal. I also do not believe that it should cost what it did to refinance with the same company that already had the title and paperwork. I feel very ripped off but ultimately we are where we need to be. Brittany Jones and her associates were professional and efficient. 

WILLEMSFORD B.'s profile image
WILLEMSFORD B. 
3 years ago

The experience that I had with PennyMac was incredible. They were prompt and communicative. They got back with me as expeditiously as possible and all my questions were answered. I definitely recommend them and I look forward to keeping them as my lender. Wouldn't go anywhere else. 5 Stars. 

NORMA B.'s profile image
NORMA B. 
3 years ago

I appreciated Braxton and Edward. They were very helpful and made things go smoothly. 

Paige B.'s profile image
Paige B. 
3 years ago

Customer service. 

Bryan H.'s profile image
Bryan H. 
3 years ago

Michelle was thorough and well prepared. She helped me keep my peace of mind during the entire process, which I'm sure was challenging! Bravo! 

Kimberly Evans M.'s profile image
Kimberly Evans M. 
3 years ago

More clear on the closing cost and the points we bought still not sure how that works 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,521 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.