PENNYMAC

RAUL ALEJANDRO MEJIA A. 

on Birdeye

4 years ago

Extremely fast processing, thank you! 

William B. 

on Birdeye

4 years ago

Overall, it was a great experience! The only problem was whenever a message was left on the phone, the person leaving the message talked so fast that you had to listen to the message 4 or 5 times before you could get the whole message and call back phone numbers! 

Carolyn H. 

on Birdeye

4 years ago

Great communication and explaining of the process. Very sincere and easy to speak with Loan officer. 

Theresa S. 

on Birdeye

4 years ago

Hilda was very informative and spelled out the way things would be handled the first time we spoke with her. After that phone call, she was hard to get a hold of, responded poorly and did not give us current information. Several times, I ended up calling someone else who would give us the proper current information. Her lack of organization and response time along with never being current with exactly what was going on was extremely frustrating. I had to call and request communication from her supervisor in order to have th... read more

Lance M. 

on Birdeye

4 years ago

Sandra and her team at PennyMac did a great job. I have used them in the past, and will again in the future. The customer service and prices can't be beat. 

Craig H. 

on Birdeye

4 years ago

Great experience!! 

Joey S. 

on Birdeye

4 years ago

I had a great experience. Norma did a great job at Keeping me updated & easing all of my first time homebuyer anxiety’s. The entire process went incredibly smoothly and that I am thankful for. 

Mostafa J. 

on Birdeye

4 years ago

Thank you for your assistance 

Roopa G. 

on Birdeye

4 years ago

🙂. Only voncern- no dedicated point of contact through the process for any updates