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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,135 reviews
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Chianna C.'s profile image
Chianna C. 
on Birdeye

2 years ago

Smooth and easy 

KESHIA C.'s profile image
KESHIA C. 
on Birdeye

2 years ago

Great communication - loan officers try their best to get you the best deal and care about your goals. Faster and easier process than I expected. 

VERNITA C.'s profile image
VERNITA C. 
on Birdeye

2 years ago

Xxxxxccccxx 

JOHN R.'s profile image
JOHN R. 
on Birdeye

2 years ago

The process was very easy and everyone was polite 

Monica P.'s profile image
Monica P. 
on Birdeye

2 years ago

Everybody was on top of it and the loan process closed on time as promised. :) 

Staci B.'s profile image
Staci B. 
on Birdeye

2 years ago

My original refinance offer was very disappointing. The closing costs were extremely high. However PennyMac made it right and I greatly appreciate that. Communication was hard at times, due to not being able to take phone calls during my work day, but it all worked out in the end. 

GARY B.'s profile image
GARY B. 
on Birdeye

2 years ago

Great service 

Aaron F.'s profile image
Aaron F. 
on Birdeye

2 years ago

Someone who was familiar with VA loans handled my loan, if communication was better, and it didn’t take over a month. I got everything in as requested and I feel the reasons it took so long was there wasn’t good communication and people experienced with how VA loans work as well as military. I have refinanced once and had 3 VA loans at other companies and never have they taken this long. 

Harry B.'s profile image
Harry B. 
on Birdeye

2 years ago

Everything was handled on time and professionally 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,135 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.