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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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CHARLES V.'s profile image
CHARLES V. 
3 years ago

Everyone we talked to from PennyMac was helpful and seemed very caring. They were patient. I would recommend PennyMac to anyone. They made the whole experience very easy. 

KENNETH Y.'s profile image
KENNETH Y. 
3 years ago

they did a good job 

CATHERINE G.'s profile image
CATHERINE G. 
3 years ago

Friendly and accurate service. 

Todd B.'s profile image
Todd B. 
3 years ago

Darcel consistently took my calls or called me back in a timely fashion. She was a professional throughout the process and I felt that she advocated for me in regards to keeping the process moving forward with the underwriter. 

Devin M.'s profile image
Devin M. 
3 years ago

Good very good 

MATTHEW R.'s profile image
MATTHEW R. 
3 years ago

The initial woman I spoke with was great, knowledgeable and easy to talk to. 

Latasha T.'s profile image
Latasha T. 
3 years ago

I was pleased with my overall experience with Pennymac. 

Raelyn J.'s profile image
Raelyn J. 
3 years ago

I had requested specific times for y’all to call me and it was never the time I requested. I am a teacher and coach and have a very busy schedule. I always received phone calls during classes when I was teaching and when I tried to call back it was hard to get who I needed. I also thought it would all be done a few months before I actually got to close. 

Theresa H.'s profile image
Theresa H. 
3 years ago

Noah was very kind and helped with everything I had requested of him. He was very informative and made things very clear to me Thank you Noah for doing a great job. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.