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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,136 reviews
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CURTIS ALEXANDER J.'s profile image
CURTIS ALEXANDER J. 
on Birdeye

2 years ago

The agent made the refinancing process smooth. Now it’s time to go get that pool ready for the summer! 

Milonda J.'s profile image
Milonda J. 
on Birdeye

2 years ago

The closing costs fees listed on the paperwork were not what was originally discussed, however it did ultimately work out,but I was very stressed about it, and that part was unpleasant. 

Charles J.'s profile image
Charles J. 
on Birdeye

2 years ago

Kaitlyn and Patrick were awesome to deal with and provided excellent service. Made the process easy 

Warren G.'s profile image
Warren G. 
on Birdeye

2 years ago

Russ was great. 

Steven C.'s profile image
Steven C. 
on Birdeye

2 years ago

Definitely better communication or a backup for loan officer. It seems person was out sick for a majority, but asked me not to work with the original loan officer Yuri who did a outstanding job very responsive and communicative. 

Travis H.'s profile image
Travis H. 
on Birdeye

2 years ago

Our experience with PennyMac was great! We had used a large local bank in the past for a couple of houses and one refinance and were shuffled around, forgotten about, and asked to submit the same documents over and over again. Just for the refinance alone it took almost 4 months with the local bank. Nothing got done unless I called and bugged them about it. Once we learned about PennyMac we were very pleased with the efficiency of their processes and the kindness from all the people we worked with there. Our loan office... read more

Nick A.'s profile image
Nick A. 
on Birdeye

2 years ago

Get proactive Not reactive 

Enrique C.'s profile image
Enrique C. 
on Birdeye

2 years ago

Good Job for the process. 

Harry B.'s profile image
Harry B. 
on Birdeye

2 years ago

Everything was handled on time and professionally 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,136 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.