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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Natalia & Sandra were a pleasure to work with and made the process as easy as could be.
Business response:
Thank you for the positive review, Dawn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Bethany is very polite and super great at explaining the process. Rosario is absolutely amazing. Rosario made me feel at ease during the entire process. I seriously appreciate them both so much!
Business response:
Hi Dylan - Your feedback is greatly appreciated. Thank you for the review.
Everyone at PennyMac that I came in contact with was great! Very professional and helpful. My experience was a great experience!
Business response:
Hi Jennifer - Your feedback is greatly appreciated. Thank you for the review.
Underwriters need to clean up their process, too long.
Business response:
Hi Tom - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Brianna Koke was extremely helpful. She knew everything we needed to do to get approved. We are so thankful for her assistance.
Business response:
Hi Randy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Service and response time to queries were outstanding.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
We had a great experience, great customer service, we were explained everything and everyone was very helpful.
Business response:
Thank you for taking the time to share your experience with us, Carla. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great, seamless experience. Thanks!
Business response:
Thank you for the positive review, Courtney! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire experience was very pleasant... everyone was very helpful and whenever we had any questions, they were answered, very promptly...
Business response:
Hi Harold - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,442 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.