PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,067 reviews
Select a rating
Emmanuelle L.'s profile image
Emmanuelle L. 
on Birdeye

4 months ago

The team was very helpful and took great care of me. I would recommend this team any day. Got me through the process with ease and great timing. Thank you for everything. 

Business response:

Thank you for the positive review, Emmanuelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kevin G.'s profile image
Kevin G. 
on Birdeye

4 months ago

Great experience all around.  

Business response:

Thank you for the positive review, Kevin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Laura Z.'s profile image
Laura Z. 
on Birdeye

4 months ago

Everyone was always polite and helpful when I called with questions  

Business response:

Hi Laura - Your feedback is greatly appreciated. Thank you for the review. 

Pamela S.'s profile image
Pamela S. 
on Birdeye

4 months ago

The process was easy and everyone was so helpful. I was reading this process but the team was so nice. Everything went smoothly.  

Business response:

Hi Pamela - Your feedback is greatly appreciated. Thank you for the review. 

Armindo N.'s profile image
Armindo N. 
on Birdeye

4 months ago

Mr. Dennis Giardina and Ms. Ammie Mack were all great to work with. They kept me informed throughout the whole process. Very professional and courteous. Thank you 

Business response:

Hi Armindo - Your feedback is greatly appreciated. Thank you for the review. 

Earlene G.'s profile image
Earlene G. 
on Birdeye

4 months ago

Russ Marti is super 

Business response:

Thank you for taking the time to share your experience with us, Earlene. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Herbert H.'s profile image
Herbert H. 
on Birdeye

4 months ago

Both gentlemen that were involved in my case were very responsive and was in contact with me every other day. 

Business response:

Hi Herbert - Your feedback is greatly appreciated. Thank you for the review. 

Nilesh V.'s profile image
Nilesh V. 
on Birdeye

4 months ago

Pennymac team is very nice especially Sandra Benavidez and Micheal Howarth, they are very helpful and cooperative they make my process easy and smooth.  

Business response:

Hi Nilesh - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David H.'s profile image
David H. 
on Birdeye

4 months ago

Matthew was so helpful and answered all my questions promptly and professionally. Grace was wonderful to work with. I'm grateful for all their help. 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,067 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.