PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,442 reviews
Select a rating
Bernard S.'s profile image
Bernard S. 
a year ago

Always received a response to any questions I may have had. Good service 

Business response:

Hi Bernard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James D.'s profile image
James D. 
a year ago

Appreciate the quick movement as we pivoted to a larger loan amount. 

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

Robert Colvin I.'s profile image
Robert Colvin I. 
a year ago

There was minor confusion about documents I needed to provide, specifically about the termite inspection, but it seems the document I sent of a negative termite problem was ultimately accepted. 

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jason F.'s profile image
Jason F. 
a year ago

The team that assisted me was very well versed and knowledgeable making the transaction smooth and understanding 

Business response:

Hi Jason - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kathryn T.'s profile image
Kathryn T. 
a year ago

Great experience! I got all my questions answered with great detail. I appreciate all the hard work from everyone and especially how you kept in contact with me and checking on my progress and well being with this whole process until the final step. 

Business response:

Hi Kathryn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Evelin S.'s profile image
Evelin S. 
a year ago

The members from pennymac are very friendly specially nancy and mario 

Business response:

Thank you for taking the time to share your experience with us, Evelin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Reginald C.'s profile image
Reginald C. 
a year ago

As we know, I've been a customer with Pennymac for many years.The service that surrounds this company,creates a pleasant atmosphere to continue doing business with this company.The process for my newhome wasso streamline,which created a greatprocess! 

Business response:

Hi Reginald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Brian L.'s profile image
Brian L. 
a year ago

She was wonderful and very helpful! 

Business response:

Hi Brian - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Roger W.'s profile image
Roger W. 
a year ago

Daniel and Rosario were excellent in all areas of my loan process. 

Business response:

Hi Roger - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,442 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.