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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,067 reviews
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Seda G.'s profile image
Seda G. 
on Birdeye

4 months ago

Rosario was wonderful throughout the process. Very pleasant and professional  

Business response:

Hi Seda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joanne D.'s profile image
Joanne D. 
on Birdeye

4 months ago

All was good and the service was excellent. 

Business response:

Thank you for the positive review, Joanne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James B.'s profile image
James B. 
on Birdeye

4 months ago

Not now, I've already talked to several of Pennymac's representatives and voiced my concerns. Everyone was great and hopefully my concerens will be considered. Thank you. 

Business response:

Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Victoria N.'s profile image
Victoria N. 
on Birdeye

4 months ago

The whole team was fantastic to work with and made everything super easy! 

Business response:

Hi Victoria - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Bienvenido Pena N.'s profile image
Bienvenido Pena N. 
on Birdeye

4 months ago

Tean PennyMac make me feel so important sice the bigining when l tying to buy my house First l want to say thank to James bruce and Ana Eng to be so profesional with me. THANK YOU ALL PENNY MAC TEAN 

Business response:

Hi Bienvenido - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Arthur T.'s profile image
Arthur T. 
on Birdeye

4 months ago

I was entrusted with very professional care during this process and appreciate the assistance of your staff. 

Business response:

Thank you for taking the time to share your experience with us, Arthur. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Wednesday R.'s profile image
Wednesday R. 
on Birdeye

4 months ago

Yester was on top of everything and communicated the process every step of the way. She was prompt in getting back to me if I called. Made the process very pleasant! Such a pleasure to work with! 

Business response:

Hi Wednesday - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jesus G.'s profile image
Jesus G. 
on Birdeye

4 months ago

Eric was a great help for us! He went above and beyond with assisting us and also was able to make the process go smoothly to help us understand everything that we needed to know. 

Business response:

Hi Jesus - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Eddie S.'s profile image
Eddie S. 
on Birdeye

4 months ago

I really enjoyed working with both Nuvia and Nicole. The professionalism, courteousness, efficiency and thoroughness made for a very positive experience for me. I am really pleased that these outstanding associates supported my refinancing needs. 

Business response:

Thank you for the positive review, Eddie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,067 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.