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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,000 reviews
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Jill S.'s profile image
Jill S. 
11 months ago

Sandra was very helpful and informative and kept me updated every step of the way! 

Business response:

Hi Jill - Your feedback is greatly appreciated. Thank you for the review. 

Debra S.'s profile image
Debra S. 
11 months ago

Grace and her team were incredible, as were Jimmy Kim and his. 

Business response:

Thank you for taking the time to share your experience with us, Debra. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Christopher Q.'s profile image
Christopher Q. 
11 months ago

Smooth, quick really happy great job 

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Bert H.'s profile image
Bert H. 
11 months ago

They were very friendly and efficient. 

Business response:

Hi Bert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patrick D.'s profile image
Patrick D. 
11 months ago

This was my first home equity loan so I had a lot of learning as we went. Veronica was exceptionally patient even when my insurance was telling me incorrect information while telling Pennymac the updated information. She was amazing. 

Business response:

Thank you for taking the time to share your experience with us, Patrick. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Evelyn M.'s profile image
Evelyn M. 
11 months ago

Excelente 

Business response:

Thank you for the positive review, Evelyn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Erik S.'s profile image
Erik S. 
11 months ago

Everyone that we worked with from start to finish was professional and user friendly and nice. 

Business response:

Hi Erik - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William R.'s profile image
William R. 
11 months ago

Although I was slow in requesting the loan, all the questions I had were answered and the loan process was easily completed 

Business response:

Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Marydean L.'s profile image
Marydean L. 
11 months ago

Every one was great! 

Business response:

Thank you for the positive review, Marydean! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,000 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.