PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,939 reviews
Select a rating
Terry S.'s profile image
Terry S. 
on Birdeye

6 months ago

My loan application was handled efficiently and without any delays or other problems. Everyone I dealt with was very friendly and gave me excellent support. 

Business response:

Hi Terry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Dorothea H.'s profile image
Dorothea H. 
on Birdeye

6 months ago

Ms. Yester was AWESOME! She answered all my questions and replied to all my texts in a timely manner. She has a very pleasant and professional demeanor! 

Business response:

Hi Dorothea - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Don M.'s profile image
Don M. 
on Birdeye

6 months ago

Everyone was so helpful and pleasant. Thank you so much for making this experience a positive one rather than a stressful one.  

Business response:

Thank you for the positive review, Don! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jason W.'s profile image
Jason W. 
on Birdeye

6 months ago

Leia and Latasha were wonderful to work with. They were prompt and always willing to answer any questions I had. Highly recommend and greatly appreciate the top notch service! 

Business response:

Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Placido C.'s profile image
Placido C. 
on Birdeye

6 months ago

The team may everything seem effortless; knowledgeable folks! 

Business response:

Thank you for taking the time to share your experience with us, Placido. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Scott S.'s profile image
Scott S. 
on Birdeye

6 months ago

Working with PennyMac has been very quick and easy. I would like to thank all those who assisted us.  

Business response:

Hi Scott - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joy L.'s profile image
Joy L. 
on Birdeye

6 months ago

Eric was amazing!!! I have no words for how he helped me through each step of my refinance! This was my first time to refinance my home and he took care of everything!!! He stayed consistent and I credit God and Eric for such a seamless transition.  

Business response:

Hi Joy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Krasandra W.'s profile image
Krasandra W. 
on Birdeye

6 months ago

Nicole and her team They are very nice and pleasant to talk to.They always kept me updated.On what was going on with my Loan.I appreciate all the help that they have given me going through the process. Her one team member, which was so helpful.  

Business response:

Hi Krasandra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William L.'s profile image
William L. 
on Birdeye

6 months ago

Justin Doster and Sandra Benavidez were amazing to work with. Very communicative and personable.  

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,939 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.