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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac has excellent people. Dealing with Townsgate was AWFUL. Conflicting and confusing information. The ineptitude of the employees of Townsgate is what made it painful and caused many delays.
Business response:
Hi Rachael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Excellent. We had some small timing issues at first but everyone was professional and very helpful
Business response:
Thank you for taking the time to share your experience with us, Eduardo. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone did an amazing job
Business response:
Hi Aaron - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Don’t send out same e-mail asking for documents you have already received! Very frustrating
Business response:
Hi Glenn - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I cannot say enough good things about Bailey and Rashawna. Communication was exceptional, they were both efficient and professional and I never felt like a burden. This is our second mortgage with pennymac and I will 100% keep coming back. Thank you!
Business response:
Hi Rachel - Your feedback is greatly appreciated. Thank you for the review.
Keep up the good work
Business response:
Thank you for taking the time to share your experience with us, Juan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
easy no fuss
Business response:
Hi Joseph - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thank you James Voughan & Cesar Fierro for helping me through this entire process.
Business response:
Thank you for taking the time to share your experience with us, Kimberly. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Josh and Michael were amazing throughout this process. Great job! You all helped me get the perfect home for my family!
Business response:
Thank you for taking the time to share your experience with us, Alonso. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,939 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.