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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,683 reviews
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James G.'s profile image
James G. 
9 months ago

Everyone was very helpful and professional and got our loan approved as quickly as it was possible. The service they gave us great,couldn't ask for better results. 

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Herman M.'s profile image
Herman M. 
9 months ago

Thanks for everything I really appreciate you  

Business response:

Hi Herman - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Roberto Garcia C.'s profile image
Roberto Garcia C. 
9 months ago

No 

Business response:

Hi Roberto - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert V.'s profile image
Robert V. 
9 months ago

We were kept up to date with the loan process. We never had to wait and wonder. It was quick and easy sailing.  

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anibal N.'s profile image
Anibal N. 
9 months ago

Barry was very informative and always answered any questions I had.  

Business response:

Hi Anibal - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jonas J.'s profile image
Jonas J. 
9 months ago

Sandra Benavidez provided profound, timely, professional service as my loan officer. She maintained her organization and possessed the knowledge needed for a high-level execution. I owe her a debt of gratitude and would refer her to my peers. 

Business response:

Hi Jonas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Concordia P.'s profile image
Concordia P. 
9 months ago

I like that I get regular updates on my loan status even if there is no action item on my side, so I didnt have to wonder what the status is because I always get updates from your team. Very good customer service. It was smooth from beginning to end  

Business response:

Thank you for taking the time to share your experience with us, Concordia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gary H.'s profile image
Gary H. 
9 months ago

The people I dealt with were very helpful and professional.  

Business response:

Thank you for the positive review, Gary! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kimberly R.'s profile image
Kimberly R. 
9 months ago

The Loan Team were very informative and kept me up to date on all document needs - and were very quick to respond when a questions needed an answer. 

Business response:

Hi Kimberly - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,683 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.