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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Heather
Business response:
Hi Felix - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Rosario was wonderful to work with, so kind, great at checking in and communicating. I really appreciate the communication and prompt attention to any questions I had. Thank you Rosario.
Business response:
Thank you for taking the time to share your experience with us, Krysten. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
They handled everything with our priority in mind
Business response:
Thank you for taking the time to share your experience with us, Santos. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Very smooth & quick process.
Business response:
Thank you for taking the time to share your experience with us, Kelisha. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I really hope you do t sell off my loan. I have and continue to be very happy with PennyMac and the customer service!
Business response:
Hi Sarah - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
We felt the process with Pennymac was quick and efficient. We appreciate how easy/efficient it was to communicate when we had questions.
Business response:
Thank you for taking the time to share your experience with us, Ruth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Leia Calhoun and Peter Ashworth made the whole experience easy. I never felt out of the loop and they answered every question I had. Great support and feedback at every step. Thank you for a no stress application process.
Business response:
Thank you for taking the time to share your experience with us, Calvin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The entire process was simple and fast. From beginning to end, every single person I spoke with delivered detailed and clear message about process and timeline, was pleasant and professional.
Business response:
Thank you for the positive review, Freya! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Amazing people and outstanding efforts to please. Thank you
Business response:
Hi Jason - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,939 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.