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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,442 reviews
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Hamid M.'s profile image
Hamid M. 
a year ago

Liam was always very informative, helpful, patient and very pleasant !! 

Business response:

Thank you for the positive review, Hamid! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nancy C.'s profile image
Nancy C. 
a year ago

Had a wonderful experience with everyone handling our loan. 

Business response:

Thank you for the positive review, Nancy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charity C.'s profile image
Charity C. 
a year ago

James and Andre were fantastic to work with. Both were very accessible and responsive. Great experience. 

Business response:

Hi Charity - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amarnath M.'s profile image
Amarnath M. 
a year ago

Thank you to everyone who, especially Taylor and Liem. We enjoyed working with you and appreciate your professionalism and straightforward approach. All the best, Rekha and Amar 

Business response:

Hi Amarnath - Your feedback is greatly appreciated. Thank you for the review. 

Dale J.'s profile image
Dale J. 
a year ago

Great communication and follow-up throughout the process. 

Business response:

Thank you for taking the time to share your experience with us, Dale. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nicolas B.'s profile image
Nicolas B. 
a year ago

Thank you for the excellent customer service 

Business response:

Thank you for taking the time to share your experience with us, Nicolas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Brian S.'s profile image
Brian S. 
a year ago

Sandra was professional and always available to answer questions, even when I messaged late in the day. She was a pleasure to work with and ensured a smooth transition from start to finish. 

Business response:

Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lisa H.'s profile image
Lisa H. 
a year ago

Thank you for the availability whenever I needed it and the follow up throughout the week to make sure it was competed on time 

Business response:

Hi Lisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Margaret P.'s profile image
Margaret P. 
a year ago

Gloria, Barry and Mikaylie were very professional, responsive and pleasant to work with! The only small hiccup was the title company sending the Notary a packet for me to complete/sign that was not relevant to my loan. Signing was rescheduled. 

Business response:

Hi Margaret - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,442 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.