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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Grace Sparks is hands-down the best loan officer I’ve ever worked with. She didn’t just handle the process—she owned it. From day one, she was organized, responsive, and one step ahead of everything.
Business response:
Thank you for taking the time to share your experience with us, Zach. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
This is my third loan with Penny Mac Sandra was absolutely amazing throughout the whole process
Business response:
Hi Juan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Rosario was amazing. The process was so smooth. I will recommend you to everyone I know
Business response:
Hi Tomalge - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Our Loan Officer Barry was very easy and pleasant to work with.
Business response:
Thank you for the positive review, Connie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I appreciate the professional support I have received
Business response:
Hi Jorge - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
the whole team was great. the home buying experience was very easy and stress free
Business response:
Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Without Faiza and Layal, we wouldn't have our retirement home. We were downsizing and had a short window in which to Close - including completing a VA process. They did it, on time, made it easy, kept us in the loop all the way. Awesome!
Business response:
Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
If I could give zero stars I would Its not their employees (per say) ots the games they play when you try to pay them off. Frist of all they want a wire transfer. So if you use bill pay and it was sent by wire where you have a limit that you can send they don't consider that a wire. I made two payments to the before the deadline and lst they tried to take the following months payment out of it and then when the 2nd payment went in from my banks wire transfer. They still wanted to bill us for mostly escrow the next month. Whe... read more
Business response:
Hi Claudette - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Jamey and Andrea were awesome and easy to work with. This is my second mortgage with PennyMac and I have had a great experience.
Business response:
Hi Bryce - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,741 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.