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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Liam was always very informative, helpful, patient and very pleasant !!
Business response:
Thank you for the positive review, Hamid! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Had a wonderful experience with everyone handling our loan.
Business response:
Thank you for the positive review, Nancy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
James and Andre were fantastic to work with. Both were very accessible and responsive. Great experience.
Business response:
Hi Charity - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thank you to everyone who, especially Taylor and Liem. We enjoyed working with you and appreciate your professionalism and straightforward approach. All the best, Rekha and Amar
Business response:
Hi Amarnath - Your feedback is greatly appreciated. Thank you for the review.
Great communication and follow-up throughout the process.
Business response:
Thank you for taking the time to share your experience with us, Dale. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you for the excellent customer service
Business response:
Thank you for taking the time to share your experience with us, Nicolas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Sandra was professional and always available to answer questions, even when I messaged late in the day. She was a pleasure to work with and ensured a smooth transition from start to finish.
Business response:
Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you for the availability whenever I needed it and the follow up throughout the week to make sure it was competed on time
Business response:
Hi Lisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Gloria, Barry and Mikaylie were very professional, responsive and pleasant to work with! The only small hiccup was the title company sending the Notary a packet for me to complete/sign that was not relevant to my loan. Signing was rescheduled.
Business response:
Hi Margaret - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,442 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.