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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,581 reviews
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Kimberly S.'s profile image
Kimberly S. 
7 months ago

I appreciated the level of communication. Super friendly. 

Business response:

Thank you for the positive review, Kimberly! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard J.'s profile image
Richard J. 
7 months ago

Great communication. Love the PennyMac portal 

Business response:

Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John P.'s profile image
John P. 
7 months ago

Rashawna and Christina were both excellent  

Business response:

Thank you for taking the time to share your experience with us, John. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jeffrey B.'s profile image
Jeffrey B. 
7 months ago

Mr. Peter Ashworth was an incredible individual who directed me through the loan process with ease. He was brilliant and he reassured me that everything is going as planned. I'm always grateful to Mr. Peter Ashworth, Mr. John Nesbitt and PennyMac.  

Business response:

Hi Jeffrey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Martin P.'s profile image
Martin P. 
7 months ago

Rashawna demonstrated great calm, confidence and most of all patience. Her persistence help keep the process on schedule.  

Business response:

Hi Martin - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Julie A.'s profile image
Julie A. 
7 months ago

I was confused as to the amount I would receive at closing  

Business response:

Hi Julie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jason S.'s profile image
Jason S. 
7 months ago

Aimee Mack was so valuable in assisting us reach a MUCH lower rate than what he had a year ago. The process was exceptionally quick to ensure we lock in our rate. In the event rates drop below 4%, I would like Aimee to assist us again. 

Business response:

Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Doris B.'s profile image
Doris B. 
7 months ago

Tom and Tyra were the best on top of everything had no worries they deserve a raise always willing to answer questions with a pleasant attitude  

Business response:

Thank you for the positive review, Doris! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard C.'s profile image
Richard C. 
7 months ago

All was good and efficient.  

Business response:

Thank you for taking the time to share your experience with us, Richard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,581 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.