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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We tell our friends about Penny Mac all the time. The professionalism, the timeliness, the great people who work for or represent them. Great lender!
Business response:
Hi Jimmy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
It was my understanding that Pennymac was going to send the payment to the financial institutions.
Business response:
We appreciate your review, Clifford. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
I am impressed with how Destini facilitated the entire process. She kept me on track and well-informed throughout the entire process.
Business response:
Hi Alicia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I had trouble because I'm not good with computers, but they had so much patience. The had to walk me through everything I did. I have to say I am so greatful that I had them help me. I will always recommend Penny Mac! Thank you so much for everything
Business response:
Thank you for the positive review, Joseph! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
A noticed of thanks to all associates who provided excellent care during my different time.
Business response:
Thank you for the positive review, Lydia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Latrice was wonderful and explained to me what happened with the paperwork. She had updated all of the information for my husband‘s name but the title company had not listened. She was very kind.
Business response:
Thank you for the positive review, Teresa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Michael Henry was responsive to my questions and was very patient with the entire process. I have already recommended Pennymac to my associates.
Business response:
Hi Keisha - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Had a great experience with only one hiccup. The Notary had made a small mistep by saying we owed at signing when the paperwork actually showed we were owed. I contacted Pennie Mac they were great and we got a great support from Bryan.
Business response:
Thank you for the positive review, Steven! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everything was great with the exception of your IT department was rude and uncaring of our situation.
Business response:
Hi Teresa - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,442 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.