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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,581 reviews
Select a rating
Joshua S.'s profile image
Joshua S. 
7 months ago

Billy Manapat and Peter Ashworth were absolute stars! 

Business response:

Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Michael B.'s profile image
Michael B. 
7 months ago

This process was very smooth, this team was patient with me while a had to work with my home owners insurance. Overall a great experience! 

Business response:

Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Daniel L.'s profile image
Daniel L. 
7 months ago

Very Pleasant Experience. Thanks! 

Business response:

Hi Daniel - Your feedback is greatly appreciated. Thank you for the review. 

Cheryl E.'s profile image
Cheryl E. 
7 months ago

i could have gotten a lower interest rate from other companies, but i've had Pennymac for years and you have never sold my mortgage. any questions i can get answers relatively quick from you by TALKING to a rep. both r very important to me.  

Business response:

Hi Cheryl - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Daniel L.'s profile image
Daniel L. 
7 months ago

Grace is the best loan officer I have ever had.  

Business response:

Hi Daniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Seth J.'s profile image
Seth J. 
7 months ago

Paulette is a superstar. 

Business response:

Hi Seth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Buford C.'s profile image
Buford C. 
7 months ago

Great team. Always keeps me informed on any changes 

Business response:

Thank you for the positive review, Buford! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terry H.'s profile image
Terry H. 
7 months ago

No 

Business response:

Thank you for the positive review, Terry! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Walter B.'s profile image
Walter B. 
8 months ago

Mr. Lein did a great job in seeing that our loan was process in a timely manner and approved. Thanks, Lein for all you do as a great loan agent.  

Business response:

Hi Walter - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,581 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.