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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Took a long time but service was excellent
Business response:
Hi Tracy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Penny Mac Team is very knowledgeable and was a pleasure to work with I would highly recommend them .
Business response:
Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Wrote a complaint about a week ago about customer service. Lori called to follow up with my complaint to see if my issue was resolved and to apologize for my inconvenience. I was impressed that Penny Mac took the time to check on my situation. Lori made sure my issue was resolved and told me to call her direct line in the future if I needed anything. It's nice to know that Penny Mac cares and reads these reviews. Great service!
Business response:
Hi Olya - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
No
Business response:
Hi Julie - Your feedback is greatly appreciated. Thank you for the review.
Everyone was very friendly and helpful. This is the reason I kept this loan in the Pennymac family.
Business response:
Thank you for the positive rating, Zachary! We hope you have a wonderful day.
Great experience, Loan officers were great to work with and knowledgeable.....excellent service throughout the process.
Business response:
Hi Robert - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Everything went well.
Business response:
Thank you for taking the time to share your experience with us, Doris. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I would like to thank Jamie Wright and Armond Arakelian for helping me achieve my goal.
Business response:
Hi Linda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
None
Business response:
Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,683 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.