PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,939 reviews
Select a rating
Miguel D.'s profile image
Miguel D. 
on Birdeye

6 months ago

Hilda is the best of the best, thank you very much for helping me 

Business response:

Thank you for the positive review, Miguel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James T.'s profile image
James T. 
on Birdeye

6 months ago

Rhianna Rodriguez was great to work with! She was patient with all of our questions and always got back to us when we had yet another question about the process. Kudos to her!  

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

James I.'s profile image
James I. 
on Birdeye

6 months ago

The whole process was a great experience. 

Business response:

Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Carol T.'s profile image
Carol T. 
on Birdeye

6 months ago

Excellent customer service and excellent communication during the whole process 

Business response:

Thank you for taking the time to share your experience with us, Carol. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ezequiel G.'s profile image
Ezequiel G. 
on Birdeye

6 months ago

Very good 

Business response:

Thank you for taking the time to share your experience with us, Ezequiel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Charles B.'s profile image
Charles B. 
on Birdeye

6 months ago

It was a pleasure working with Norma.  

Business response:

Hi Charles - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Edward M.'s profile image
Edward M. 
on Birdeye

6 months ago

Amazing experience!!! Thank you 

Business response:

Hi Edward - Your feedback is greatly appreciated. Thank you for the review. 

Harley H.'s profile image
Harley H. 
on Birdeye

6 months ago

Gracie was awesome. Her whole team helped us the whole time. She was available for all my questions and stayed in contact with me the entire time. Definitely made for a better experience knowing that Gracie was going to get the answer. 

Business response:

Thank you for the positive review, Harley! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Scott P.'s profile image
Scott P. 
on Birdeye

6 months ago

The team was great, every step of the way. When inspections were delayed by by weather, the team called everyone involved, so I did not have to make extra phone calls. They told me when they were going to call me with up dates, and they did.  

Business response:

Hi Scott - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,939 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.