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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was very pleased with the professionalism of everyone involved in my loan processing, and Veronica's timely , consistent and knowledgeable responses to all my questions
Business response:
Thank you for taking the time to share your experience with us, Aaron. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
HILDA WAS AWESOME AND IS STILL WORKING ON ONE OF MY ISSUES - HOPEFULLY RESOLVED SOON. :)
Business response:
Hi Joseph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was amazing and very helpful.
Business response:
Hi Jessica - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I really enjoyed working with Austin! He was amazing to talk to and helped me all along the way !
Business response:
Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Excellent communication and knowledge of the process by all involved made our refinance journey a success.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Your team was great from the start. Well knowledgeable and friendly. They answered all my questions and were prompt with the whole process.
Business response:
Thank you for the positive review, Daniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great service, Very pleased
Business response:
Thank you for taking the time to share your experience with us, Anthony. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you for your kindness and help with the task of doing the paper work on line.
Business response:
Hi Roger - Your feedback is greatly appreciated. Thank you for the review.
As a lender, Pennymac is pretty good. App is easy to use and when I had questions, they were very helpful. But! Be aware, they will call and harass you multiple times a month trying to to sell you stuff and refinancing terms "they" feel you need. As a Combat Veteran using my VA loan, once my house sells, ill Never accept Pennhmac as a lender again. No many how times they were told to not call me with offers, it never stopped.
Business response:
We appreciate your review, Chris. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,742 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.