This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with pennymac was great because miss Sparks was awesome in taking care of everything
Business response:
Hi Augustine - Your feedback is greatly appreciated. Thank you for the review.
I was wondering if you were able to use my updated pay off balances.please let me know...thanks
Business response:
Hi Diane - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
We had a great experience from the beginning to the end . The process went very smoothly. We were informed of everything that would take place and had follow up email and phone calls . Over all great service.
Business response:
Thank you for the positive review, Scott! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Excellent help and support
Business response:
Hi Larry - Your feedback is greatly appreciated. Thank you for the review.
Thanks for the good commutation during the process. I can only add that I did not get a call or tex letting me know that the funds were sent. Thank you.
Business response:
Hi Gary - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Brianna was excellent and very competent. Several of the requests for information from underwriting I thought were unreasonable but she was able to keep me on track all the way through the process. She is truly an asset to your company!
Business response:
Thank you for taking the time to share your experience with us, Geri. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone I worked with for this loan was very helpful and I am really exited with the support and help I was given. All team members are great!!!
Business response:
Hi Behailu - Your feedback is greatly appreciated. Thank you for the review.
Great team and customer service
Business response:
Hi Walner - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Overall John and Kennedy did a fantastic job from beg. to end. Thanks!
Business response:
Thank you for taking the time to share your experience with us, Oscar. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,442 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.