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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,742 reviews
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Aaron D.'s profile image
Aaron D. 
a year ago

I was very pleased with the professionalism of everyone involved in my loan processing, and Veronica's timely , consistent and knowledgeable responses to all my questions 

Business response:

Thank you for taking the time to share your experience with us, Aaron. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph A.'s profile image
Joseph A. 
a year ago

HILDA WAS AWESOME AND IS STILL WORKING ON ONE OF MY ISSUES - HOPEFULLY RESOLVED SOON. :) 

Business response:

Hi Joseph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jessica S.'s profile image
Jessica S. 
a year ago

Everyone was amazing and very helpful. 

Business response:

Hi Jessica - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer P.'s profile image
Jennifer P. 
a year ago

I really enjoyed working with Austin! He was amazing to talk to and helped me all along the way ! 

Business response:

Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John G.'s profile image
John G. 
a year ago

Excellent communication and knowledge of the process by all involved made our refinance journey a success. 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel A.'s profile image
Daniel A. 
a year ago

Your team was great from the start. Well knowledgeable and friendly. They answered all my questions and were prompt with the whole process. 

Business response:

Thank you for the positive review, Daniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anthony Q.'s profile image
Anthony Q. 
a year ago

Great service, Very pleased 

Business response:

Thank you for taking the time to share your experience with us, Anthony. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Roger S.'s profile image
Roger S. 
a year ago

Thank you for your kindness and help with the task of doing the paper work on line. 

Business response:

Hi Roger - Your feedback is greatly appreciated. Thank you for the review. 

Chris F.'s profile image
Chris F. 
a year ago

As a lender, Pennymac is pretty good. App is easy to use and when I had questions, they were very helpful. But! Be aware, they will call and harass you multiple times a month trying to to sell you stuff and refinancing terms "they" feel you need. As a Combat Veteran using my VA loan, once my house sells, ill Never accept Pennhmac as a lender again. No many how times they were told to not call me with offers, it never stopped. 

Business response:

We appreciate your review, Chris. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,742 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.