This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I truly enjoyed the experience with the mortgage team and especially with Mr. Barry Morrow he was nice, understanding knowledgeable and quick to respond to my questions.
Business response:
Hi Tamera - Your feedback is greatly appreciated. Thank you for the review.
Service was great simple process
Business response:
Thank you for the positive review, Grace! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
When do the bills I assigned as part of the refinance get paid?
Business response:
Hi Tommy - Your feedback is greatly appreciated. Thank you for the review.
I am grateful fir tge help and guidance that Rosario Lopez. She is very patient and super responsive. she is prompt and clear on her when providing instructions
Business response:
Thank you for taking the time to share your experience with us, Sia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Starting from our initial inquiry we were met with professionalism and understanding. Everything was explained and any changes that came about during the process were dealt with the same. We are happy to be with Penny Mac and hope to continue. Thank
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Peter always showed ownership of everything to get this to the end, he did a rest job, and so did Chris, excellent experience
Business response:
Hi Sue - Your feedback is greatly appreciated. Thank you for the review.
Very pleasant experience
Business response:
Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
N/A
Business response:
Hi Bernabe - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Cameron and Tyra were great to work with. More or less prompt responses, very knowledgeable, and great customer service. I can’t thank them enough for making the home buying experience as seamless as possible.
Business response:
Thank you for the positive review, Dwayne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,442 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.