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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,068 reviews
Select a rating
Roman M.'s profile image
Roman M. 
on Birdeye

5 months ago

I was completely impressed with their professionalism and customer service. 

Business response:

Hi Roman - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Nick B.'s profile image
Nick B. 
on Birdeye

5 months ago

You guys did a great job 

Business response:

Thank you for the positive review, Nick! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lori C.'s profile image
Lori C. 
on Birdeye

5 months ago

N/A  

Business response:

Hi Lori - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ian H.'s profile image
Ian H. 
on Birdeye

5 months ago

Everardo and Yester were incredibly helpful when it came to the loan process. I felt as though I could call on them at anytime for updates and they were always available to discuss any questions I had. They were truly a pleasure to work with! 

Business response:

Hi Ian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jennifer W.'s profile image
Jennifer W. 
on Birdeye

5 months ago

The whole experience was easy.  

Business response:

Thank you for taking the time to share your experience with us, Jennifer. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Mayra L.'s profile image
Mayra L. 
on Birdeye

5 months ago

Norma did a fantastic job!! She was very pleasant and always responded quickly to answer my questions or help out with any issues.  

Business response:

Hi Mayra - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Corrie H.'s profile image
Corrie H. 
on Birdeye

5 months ago

This was a very positive, quick process. 

Business response:

Hi Corrie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frank M.'s profile image
Frank M. 
on Birdeye

5 months ago

Process was quick and easy. Will be looking for a lower rate in the future. 

Business response:

Hi Frank - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Jean B.'s profile image
Jean B. 
on Birdeye

5 months ago

The overall process was easy and straightforward. My Pennymac team was on top every step. Thank you 

Business response:

Hi Jean - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,068 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.