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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,442 reviews
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Leoatis N.'s profile image
Leoatis N. 
a year ago

Everyone l dealt with was professional , courteous knowledgeable throughout the loan process. I was pleased with the outcome. 

Business response:

Hi Leoatis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jennifer B.'s profile image
Jennifer B. 
a year ago

Everything was flawless and easy!! Thanks so much!! 

Business response:

Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Phillip C.'s profile image
Phillip C. 
a year ago

Awesome job! Thanks 

Business response:

Thank you for taking the time to share your experience with us, Phillip. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Cerissa J.'s profile image
Cerissa J. 
a year ago

David P. And Barry were both helpful and informative throughout the whole process. I am pleased with the service I received! 

Business response:

Hi Cerissa - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Cole Y.'s profile image
Cole Y. 
a year ago

The only problem I had was stress but that is due to my PTSD not being able to keep up or sort things out fast enough. Having said that the folks at Penny Mac were great and helpful at every step. Thanks Guys! 

Business response:

Hi Cole - Your feedback is greatly appreciated. Thank you for the review. 

Leah M.'s profile image
Leah M. 
a year ago

I had a fantastic experience! Huge shoutout to Meridith Lavelle—she supported me every step of the way. Her expertise and professionalism made a big difference in how smoothly everything went. I’m incredibly grateful I had the chance to work with her 

Business response:

Thank you for the positive review, Leah! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Scott N.'s profile image
Scott N. 
a year ago

Faiza was great! Always followed up timely and was a great reason for the scores. 

Business response:

Thank you for the positive review, Scott! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard T.'s profile image
Richard T. 
a year ago

It was all handled smoothly. 

Business response:

Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Robert L.'s profile image
Robert L. 
a year ago

I wish that the list of items needing to uploaded was more complete the first time versus receiving multiple email requests throughout th process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,442 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.