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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Tristan S.'s profile image
Tristan S. 
a year ago

Give Rosario Lopez a raise she was awesome and went above and beyond to help me with my loan I could not ask for a better person. 

Business response:

Hi Tristan - Your feedback is greatly appreciated. Thank you for the review. 

Michael S.'s profile image
Michael S. 
a year ago

Used PennyMac for my previous loan,and also for my current loan,both were great. 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lamar M.'s profile image
Lamar M. 
a year ago

Yester gave me great service I really appreciate her will helping me with my loan I was skeptical at first but she guided me thru and made me feel better about the situation 

Business response:

Thank you for taking the time to share your experience with us, Lamar. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Polly M.'s profile image
Polly M. 
a year ago

Yester was amazing! She was very professional and helpful! 

Business response:

Hi Polly - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James C.'s profile image
James C. 
a year ago

This is our second mortgage with Pennymac. We have received outstanding service since day one of our first loan. Special thanks to Faiza for making things so easy and for her all around kindness. 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Philip B.'s profile image
Philip B. 
a year ago

Everyone was fantastic! 

Business response:

Hi Philip - Your feedback is greatly appreciated. Thank you for the review. 

Breiah H.'s profile image
Breiah H. 
a year ago

Phoebe was always pleasant and informative. She made me feel at ease and well informed with every step of the process. 

Business response:

Hi Breiah - Your feedback is greatly appreciated. Thank you for the review. 

Aaron A.'s profile image
Aaron A. 
a year ago

The debt consolidation part is a bit confusing. It’s unclear why it’s a big deal that credit card debts be paid off, when to pay it off, when to stop using it , etc. also the credit report doesn’t account for cards in family name. 

Jeffery B.'s profile image
Jeffery B. 
a year ago

Grace did an amazing job, and worked very hard to make sure we finished our loan on time 

Business response:

Hi Jeffery - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.