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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tyra and Brandon were great ambassadors of the company and went out of their way to help us throughout the process as we encountered obstacles and dealt with poor communication between sub offices within the company.
Business response:
Hi Julia - Your feedback is greatly appreciated. Thank you for the review.
Nate Raphan always answered my questions is a way I could understand. He acknowledged every email I sent him! Thanks!
Business response:
Hi William - Your feedback is greatly appreciated. Thank you for the review.
Barry was very helpful in this process. Quick to respond to any questions and was always friendly. I would recommend working with him to any of my friends or family that needed help with a mortgage. Very chill experience overall.
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
While it is sometimes difficult to work over the phone as opposed to face to face your team helped me to understand and complete all the tasks
Business response:
Hi Susan - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
My loan officer Grace Spark made this experience the best. Without her hard work and professionalism nothing would have happened. Wish I could give her 11.
Business response:
Thank you for the positive review, Rita! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The only thing that my attorney mentioned is that the same Information is requested by multiple people and when he emails that person it doesn’t seem to get back to them directly. That’s why multiple people request the same documents.
Business response:
Hi Veronica - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Tyra is awesome! Very kind and helpful
Business response:
Hi Lucas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Hilda was a pleasure to work with. She kept me updated and was very professional.
Business response:
Hi Dennis - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Latrice was absolutely amazing ! She was pleasant, understanding extremely professional and even answered questions after my closing. I appreciate all she did to make this transaction a very smooth one !
Business response:
Thank you for taking the time to share your experience with us, Jessica. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,742 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.