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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,939 reviews
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Alexander S.'s profile image
Alexander S. 
on Birdeye

6 months ago

Norma was thorough yet concise. Norma made the process from start to finish very easy and painless to refinance my home. She deserve an attagirl and the biggest of pats on her back. And a beer of her choice. Or two. The Sankowich family thanks her. 

Business response:

Hi Alexander - Your feedback is greatly appreciated. Thank you for the review. 

Vijay Kumar P.'s profile image
Vijay Kumar P. 
on Birdeye

6 months ago

Joseph and Jamie were really helpful and super supportive during this stressful process. Their expertise helped me move faster on my loan applicaiton. 

Business response:

Hi Vijay - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ross E.'s profile image
Ross E. 
on Birdeye

6 months ago

Thank you to the whole team on helping us refinance our home. You guys made this quick and painless!! 

Business response:

Hi Ross - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cecilia M.'s profile image
Cecilia M. 
on Birdeye

6 months ago

Everyone was fantastic at keeping me abreast of the process and progress.  

Business response:

Hi Cecilia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kenneth J.'s profile image
Kenneth J. 
on Birdeye

6 months ago

All contacts with Anna Eng and other members of her team were outstanding and I appreciated her prompt response to my questions. 

Business response:

Hi Kenneth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Samantha R.'s profile image
Samantha R. 
on Birdeye

6 months ago

Thanks everyone! It was great to work with you 

Business response:

Hi Samantha - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Reecea S.'s profile image
Reecea S. 
on Birdeye

6 months ago

Chad Foote was great to work with. He answered all my questions, told me what to expect and when to expect it and made the process simple. Edna Gotay was so nice and would call to explain each step as we went along the load process. Great team!! 

Business response:

Thank you for the positive review, Reecea! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jack G.'s profile image
Jack G. 
on Birdeye

6 months ago

Service was quick, easy and professional. Excellent communication! 

Business response:

Thank you for the positive review, Jack! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cathy H.'s profile image
Cathy H. 
on Birdeye

6 months ago

Team was very responsive and knowledgeable. Patient with questions and explained everything thoroughly. 

Business response:

Hi Cathy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,939 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.