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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,581 reviews
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Christopher P.'s profile image
Christopher P. 
8 months ago

It was a great process and I was made to feel good about my decision. 

Business response:

Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hiren P.'s profile image
Hiren P. 
8 months ago

The great Pennymac team made sure the entire process was smooth and expedited the process to complete home equity loan on time. I highly recommend Pennymac for all their services. Thanks to Pennymac team.  

Business response:

Hi Hiren - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kevin H.'s profile image
Kevin H. 
8 months ago

Great people and a great process! 

Business response:

Hi Kevin - Your feedback is greatly appreciated. Thank you for the review. 

Joel B.'s profile image
Joel B. 
8 months ago

Worst loan service out there. they do not help you and they can't accept yor debit card. you can't talk to a person that knows what is happening or what to do. I do not recommend this service for anyone  

Business response:

Hi Joel - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joseph S.'s profile image
Joseph S. 
8 months ago

N/A 

Business response:

Hi Joseph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James L.'s profile image
James L. 
8 months ago

You almost made it completely painless Thank you very much  

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

Michael C.'s profile image
Michael C. 
8 months ago

My Loan Officer was very professional and really helped me to restructure my debt and I will be forever grateful for her help. Thank You Very Much, Ms Nija Ross. 

Business response:

Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Eugene E.'s profile image
Eugene E. 
8 months ago

Fast hassle free process.  

Business response:

Hi Eugene - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sarah H.'s profile image
Sarah H. 
8 months ago

Thank you for making this loan process so seamless and easy, what a wonderful and simple experience!!😊 

Business response:

Hi Sarah - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,581 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.