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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great service
Excellent communication and help from Jamie. Always responded promptly to questions and weekly check ins were very nice.
Thank You PennyMac
Sara made the experience great! Wish more of the Pennymac team had her work ethic, attitude, and willingness to help customers. You can tell Sara enjoys her job and is always working with a smile on her face.
My experience was awesome! Everything was fast and efficient, my loan closed within 2 weeks !
The whole process was explained in detail. Everyone I spoke to was always pleasant and attentive. From start to finish was two weeks which was faster than I was told it would take.
I was very pleased with the whole process. Im not a technology savy kinda guy. The whole team worked with me and made it easy step by step! 4 out of 4 stars.
Each person took the time to explain when I asked for further explanation and I did not feel like they were trying to hurry me off the phone.
My recent refinance experience with PennyMac was stellar. The process went smoothly, swiftly, and efficiently. All the Mac team were very responsive, knowledgeable, friendly, and yet professional. My refinance was closed in about a month from start to finish. I could reach a live person on the team who could answer my questions. I got "weekly updates" and was always kept up to date, with auto immediate feedback with each prompt document upload. Most importantly, I got a very "low" interest rate with PennyMac. ... read more
PENNYMAC has a 4.5 star rating with 49,184 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.