This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had to send documents a couple times and when we already had made a appointment for signing closing documents on Monday they call us on Friday at 4pm saying they still needed to verify employment, which took another week for then to do and pushed our closing date back.
They worked with us to extend our dates while we finished a repair.
everything went well
Issues with how I expected the title to be and what Penny Mac was going to deliver. I was clear with what I needed and was told it was possible at the beginning of the process. Then near end of closing was told it was not possible. To Penny Mac's credit, the situation WAS remedied. But it prolonged closing and created a couple days of high stress for me.
Edna kept me informed throughout the entire process. This is why we are staying with PennyMac.
Jamie was there through it all. He answered all my questions, and just went above and beyond with us! ❤️
Ammie was thorough, responsive, and kind!
Easy and fast
Great mortgage team
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,635 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.