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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Service was great
Rokeria was very friendly and professional
There was going to be a delay to the closing date which we were not happy with so Penny Mac was able to make it happen on time.
They exceeded my expectations
Thank you for the easy process of my refinance.
On the plus side PennyMac approved the refinance. After the refinance loan, I have had problems with PennyMac. I can’t get anyone to return calls. My bank requested information from Francesca Hill and she never responded to messages. No, I would never refer anyone to PennyMac.
Fast easy and convenient. As long as you submit all your documents on time.
Listening better. Responding to questions in a more time manner. Not being given contradictory information. Providing the closing documents correctly the first time, and ready when they said it would be.
Overall this process was very smooth. There were some instances where documents were requested that had already been sent or were labeled incorrectly in the request that made no sense. Upon a call our questions were resolved and we were able to get the documents sent.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.