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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They exceeded my expectations
Cindy was very good. But she only took over after my previous loan agent did very poor job. So overall, the only thing I liked about my experience with PennyMac was the interest rate :(. But Cindy tried her best to help
I have no statement.
Yjank you.
PennyMac provided us with a great, straightforward experience while refinancing our home. We couldn't have asked for more!
Was asking for a market rate adjustment and instead, a complete refinance took place. Information was requested I was originally told wasn’t needed, processing info took so long the info was requested 3 more times, each time what was being requested changed and old information had to be updated. No one seemed able to go outside the written script and check what was happening. Imagine my surprise when I received a new deed to the house and learned my old mortgage was paid. This should have been a simple market rate adjustment... read more
It was a smooth process.
It was like working with an inadequately trained bunch of people
Nathaniel was very communicative with me. He made sure to check in with me a least once a week and give me an update on the loan process.
PENNYMAC has a 4.4 star rating with 6,789 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.