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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Richard H.'s profile image
Richard H. 
on Birdeye

2 years ago

They exceeded my expectations 

Nalaka D.'s profile image
Nalaka D. 
on Birdeye

2 years ago

Cindy was very good. But she only took over after my previous loan agent did very poor job. So overall, the only thing I liked about my experience with PennyMac was the interest rate :(. But Cindy tried her best to help 

Willis S.'s profile image
Willis S. 
on Birdeye

2 years ago

I have no statement. 

Barbara Mickelsen E.'s profile image
Barbara Mickelsen E. 
on Birdeye

2 years ago

Yjank you. 

Sean P.'s profile image
Sean P. 
on Birdeye

2 years ago

PennyMac provided us with a great, straightforward experience while refinancing our home. We couldn't have asked for more! 

Lori M.'s profile image
Lori M. 
on Birdeye

2 years ago

Was asking for a market rate adjustment and instead, a complete refinance took place. Information was requested I was originally told wasn’t needed, processing info took so long the info was requested 3 more times, each time what was being requested changed and old information had to be updated. No one seemed able to go outside the written script and check what was happening. Imagine my surprise when I received a new deed to the house and learned my old mortgage was paid. This should have been a simple market rate adjustment... read more

LESLIE I.'s profile image
LESLIE I. 
on Birdeye

2 years ago

It was a smooth process. 

Beverly S.'s profile image
Beverly S. 
on Birdeye

2 years ago

It was like working with an inadequately trained bunch of people 

JAMIE P.'s profile image
JAMIE P. 
on Birdeye

2 years ago

Nathaniel was very communicative with me. He made sure to check in with me a least once a week and give me an update on the loan process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.