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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Robin B.'s profile image
Robin B. 
4 years ago

Penny Mac so easy to work with and not make you feel bad if credit is low. Help you all the way they your loan process. Friendly and knowledgeable staff. I highly recommend them. 

James P.'s profile image
James P. 
4 years ago

PennyMac Loan Services did an outstanding job of taking me through the process to refinance my home. Their staff was extremely pleasant to work with and they were very informative. They are excellent communicators, and they understand how to take care of the customer while doing business. I had an absolutely outstanding experience with PennyMac! 

Jacky M.'s profile image
Jacky M. 
4 years ago

Thanks for everything 

Michael S.'s profile image
Michael S. 
4 years ago

I had a great experience! Thank you for all your help. 

JAMIE P.'s profile image
JAMIE P. 
4 years ago

Nathaniel was very communicative with me. He made sure to check in with me a least once a week and give me an update on the loan process. 

Victor O.'s profile image
Victor O. 
4 years ago

The refinance with PennyMac this time around was a bit stressful due to a combination of factors including requesting documents over again even after it had been sent etc. Other than that, every other thing went well 

Zachary B.'s profile image
Zachary B. 
4 years ago

Super quick and easy process. Completed 3 weeks ahead of deadline. So glad this is my mortgage company! 

Douglas S.'s profile image
Douglas S. 
4 years ago

The lack of communication from the "Team Members" was not what we had expected. There was not clear and direct messaging from PennyMac after the initial call to set up refinance. It would have been nice to have had one team member handling the entire process. Many times it was not easy to reach an individual to get questions answered. Documents that were sent were not uploaded timely and therefore were requested again. We went with PennyMac because our loan was already with PennyMac and we assumed it would be an easy pr... read more

Mark B.'s profile image
Mark B. 
4 years ago

Great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.