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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Tyler T.'s profile image
Tyler T. 
4 years ago

The information I received about my closing time was inaccurate. The information I received about my December payment was inaccurate. The information I received about my mortgage insurance was inaccurate. I was informed that I would have no mortgage insurance the day before closing and when signing closing documents I was surprised by a monthly mortgage insurance fee. My wife and I both had to call several times to clear things up where we were misinformed on multiple occasions. We asked several times to speak with a superv... read more

Cynthia M.'s profile image
Cynthia M. 
4 years ago

The process was organized. The penny mac team worked hard to close on time. 

Thomas B.'s profile image
Thomas B. 
4 years ago

Easy and convenient. Never had to leave my house. 

Antonio A.'s profile image
Antonio A. 
4 years ago

Kayla was very helpful and communicated promptly.. extremely caring and helpful 

Bernadette T.'s profile image
Bernadette T. 
4 years ago

Everyone was great, and we closed early. 

VLADIMIR M.'s profile image
VLADIMIR M. 
4 years ago

Great refinancing experience 

Justin G.'s profile image
Justin G. 
4 years ago

Great job! 

David F.'s profile image
David F. 
4 years ago

Nancy Shead was great! I have nothing but good things to say about her. PennyMac as a company is GARBAGE! I wish I could go back in time and live in a world where PennyMac never existed. The entire process of the home loan was awful with the exception of the people. PennyMac people are great. The one good thing I can say about PennyMac is the quality of their employees. As a mortgage company, it can't get any worse... 

Robert M.'s profile image
Robert M. 
4 years ago

Our closing paperwork was wrong and we had to redo it and bring more closing cost than we were told 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.