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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The experience was pleasant.
Awesome experience
No comments at this time
Lawrence had incredible service. I had many questions and he was able to answer all of them with swiftness, clarity, and transparency.
The process took over 60 days and a lot of follow up to find out why it was taking so long. The response was always, "we have everything we need from you but have to escalate your file to have some items checked off or removed". The closing date was supposed to be 12/23/21 but we did not close until 1/11/2022 and have yet to receive the settlement cash-out, 4 days later. I had to call to request a manager assist to move my file along. Kelvey Beckcs was great but the negative expereience we had had nothing to do with anything... read more
Communication was poor. I was called & informed the loan had been declined, then I was informed I was told the wrong information (by a different agent.) This is my second time trying to refinance & the process is clunky!
Everything went as expected.
When other team members outside of Michael (loan officer who was great) would call, they did not seem to know all the details or options. It was very alarming and we did not get answers until Michael was able to speak with us.
From day one the entire process was seamless and easier than I have ever experienced with any other home financing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.