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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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ALBERTO N.'s profile image
ALBERTO N. 
on Birdeye

3 years ago

Well Done , thank you. 

Larry L.'s profile image
Larry L. 
on Birdeye

3 years ago

Good job to all the staff that put my loan together. Thanks again. 

Carole C.'s profile image
Carole C. 
on Birdeye

3 years ago

process went smoothly 

Arnetia D.'s profile image
Arnetia D. 
on Birdeye

3 years ago

The process was fast at the beginning very responsive but towards the end i felt that my application was left hanging but Lisa was awesome she gave me update all the time and explained the remaining process well. 

SANDRA M.'s profile image
SANDRA M. 
on Birdeye

3 years ago

Working with the PennyMac team to refinance my mortgage loan was quick and easy. Guillom Hines' assessment of my current loan and his calculations of refinancing allowed me to feel comfortable selecting a new interest rate and monthly payment. Rachel Harris kept me updated throughout the refinancing process and called me on a weekly basis, even if it was to inform me she didn't have an update since the previous week. I am very glad PennyMac is my mortgage company! 

STEPHANIE C.'s profile image
STEPHANIE C. 
on Birdeye

3 years ago

Great experience and closed as scheduled 

Michael C.'s profile image
Michael C. 
on Birdeye

3 years ago

Charisse Reed did a fantastic job once she took over the loan process. Unfortunately, that was not until a month and half into the process. Before that communication was lacking, despite several attempts through phone calls and emails. If it hadn’t been for Charisse we might still be waiting to close. 

DEIDRE M.'s profile image
DEIDRE M. 
on Birdeye

3 years ago

Service was pretty good throughout the entire process. 

RYAN G.'s profile image
RYAN G. 
on Birdeye

3 years ago

Everybody we dealt with at PennyMac wasknowledgeable, informational and extremely kind. Highly reccomend! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.