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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Matthew M.'s profile image
Matthew M. 
5 years ago

Painless experience. 

Tim C.'s profile image
Tim C. 
5 years ago

Overall a good refi experience. 

Celiene J.'s profile image
Celiene J. 
5 years ago

Blen Alemu. was one of the nicest and friendliest person the PennyMac has on there staff. She was awesome and well knowledgeable of her job. She basically held our hand the this process which was nice. I wish I had employees like her on my staff. If I can say this, she is a great asset for your company. ***** STARS 

Kareem H.'s profile image
Kareem H. 
5 years ago

It’s to complicated to speak to someone for help. Still haven’t received wire funds now 3 weeks later 

SEVERINO Guico J.'s profile image
SEVERINO Guico J. 
5 years ago

PennyMac Team were great! Loan officer John Kimble Jr and Rachel Harris help me through the process of refinancing my home. Rachel Harris always on top, always updating me regarding my refi application. John Kimble who gave me a really good deal. You talk to him and he’ll listen and do actions what you need. He makes sure your getting the best rate ! Got mine 2.25% . Thank you very much Penny Mac Team!! 

VINAI N.'s profile image
VINAI N. 
5 years ago

Other than a couple of repeated requests that were already complied with, the loan officers and others at Pennymac really helped us out with this refinancing. HOWEVER, we were appalled that the notary person (?) who came to our house to have us sign the closing documents DID NOT WEAR A MASK! My wife and I wore a mask, but that only protected him. He wasn't protecting us! 

JEFFREY G.'s profile image
JEFFREY G. 
5 years ago

I am very appreciative of the Penny Mac team in getting our loan completed! Very good experience! 

Gregory E.'s profile image
Gregory E. 
5 years ago

We have moved many times in the past 38 years and bought 4 homes and refinanced several times. Working with PennyMac was by far the easiest and smoothest from start to finish! 

JEFFREY S.'s profile image
JEFFREY S. 
5 years ago

Great experience throughout the whole process! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.