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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Kevin N.'s profile image
Kevin N. 
on Birdeye

4 years ago

My time was important to them big thumbs up to them . I really can’t believe how easy it was for me and the wife to have a way to achieve are dream of putting in a pool . I will go as far to say that are case worker needs a raise she was perfect in telling us of everything going on and she always checking the status for us , damm it she needs a raise 😊 

Eduardo M.'s profile image
Eduardo M. 
on Birdeye

4 years ago

very good experience with pennymac 

TIMOTHY C.'s profile image
TIMOTHY C. 
on Birdeye

4 years ago

Lisa-Danielle Lane did a great job. It was the process of the closing documents being incorrect. The last minute document requirements that were already sent prior. 

Janet P.'s profile image
Janet P. 
on Birdeye

4 years ago

There was a lack of communication between the different people processing the loan. I was asked to submit the same documentation multiple times. It was hard to get in contact with a representative. Overall, it was a very frustrating/stressful experience. 

MICHAEL W.'s profile image
MICHAEL W. 
on Birdeye

4 years ago

It was a very easy process. They sent me list of documents to upload to their site. I went to the site and the upload was very simple and worked every time. The loan closed a little earlier than they had anticipated but they told me that might happen depending on how fast I uploaded the requested documentation. Then they sent a notary to my house with the paperwork for signature. That person was there right on time. The whole process was very simple. 

SARAH G.'s profile image
SARAH G. 
on Birdeye

4 years ago

The refi process was fast and easy. We closed weeks sooner than I thought we would! 

Tim C.'s profile image
Tim C. 
on Birdeye

4 years ago

Overall a good refi experience. 

Kareem H.'s profile image
Kareem H. 
on Birdeye

4 years ago

It’s to complicated to speak to someone for help. Still haven’t received wire funds now 3 weeks later 

JANE B.'s profile image
JANE B. 
on Birdeye

4 years ago

Nice, smooth and easy process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.