PENNYMAC

Kevin N. 

on Birdeye

5 years ago

My time was important to them big thumbs up to them . I really can’t believe how easy it was for me and the wife to have a way to achieve are dream of putting in a pool . I will go as far to say that are case worker needs a raise she was perfect in telling us of everything going on and she always checking the status for us , damm it she needs a raise 😊 

Eduardo M. 

on Birdeye

5 years ago

very good experience with pennymac 

TIMOTHY C. 

on Birdeye

5 years ago

Lisa-Danielle Lane did a great job. It was the process of the closing documents being incorrect. The last minute document requirements that were already sent prior. 

Janet P. 

on Birdeye

5 years ago

There was a lack of communication between the different people processing the loan. I was asked to submit the same documentation multiple times. It was hard to get in contact with a representative. Overall, it was a very frustrating/stressful experience. 

MICHAEL W. 

on Birdeye

5 years ago

It was a very easy process. They sent me list of documents to upload to their site. I went to the site and the upload was very simple and worked every time. The loan closed a little earlier than they had anticipated but they told me that might happen depending on how fast I uploaded the requested documentation. Then they sent a notary to my house with the paperwork for signature. That person was there right on time. The whole process was very simple. 

SARAH G. 

on Birdeye

5 years ago

The refi process was fast and easy. We closed weeks sooner than I thought we would! 

Tim C. 

on Birdeye

5 years ago

Overall a good refi experience. 

Kareem H. 

on Birdeye

5 years ago

It’s to complicated to speak to someone for help. Still haven’t received wire funds now 3 weeks later 

JANE B. 

on Birdeye

5 years ago

Nice, smooth and easy process.